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Do you have any volume discounts?
Yes, we offer great discounts for volume buyers. Please contact us via e-mail...
[Video] Store Manager by eMagicOne - How Bridge Connection Works to Show products
Find video at: youtu.be/EZmxobBxnIg (//youtu.be/EZmxobBxnIg) Check how Bridge c...
VAT - FREE Checkout via PayPal
When you add product to cart, our payment processor includes VAT, depending on y...
Why I cannot request Free trial? Can you grant me a new key?
Store Manager products are offered free of charge for 14 days (30 days for Prest...
Database Mismatch - Wrong Shopping Cart version (old/new) or Store Manager Version (old)
If you can see error that your database version doesn't match the version expect...
Add Watermark to the Product Images
Add watermark to your product images to protect them on the web space. Go to _S...
Licenses Were Switched to Other Email
eMagicOne company switches the licenses or changes e-mail address (the software ...
Need to Switch My Licenses Under Other Email/ Change Email
When you buy the license or order trial, you indicate e-mail address under which...
How to transfer data from Store Manager to another PC
To be able to recover data in Store Manager (connection(s) to one or multiple st...
Why Store Manager Price is Higher on Checkout Page?
If you buy something at our site and at checkout the price is higher that was on...
Database connection: Direct, Bridge, Direct Connection through HTTP Tunnel. What is the difference?
To start working with your store first of all you have toselect what type of con...
Can I use discount to purchase any product or service? Can I use discount and order bundle to have one license for free?
Discount cannot be used to order Update Service, Upgrade Service or any other Pr...
Where can I purchase products using discount coupon?
You are welcome to use discount coupons to purchase products developed by eMagic...
No Reply from eMagicOne? Why haven't I received any e-mails and responses from eMagicOne?
If you haven't received order confirmation e-mail or our replies to your request...
How to upgrade Store Manager? What is Upgrade to higher version? How to Upgrade from Standard to PRO version?
If you are using Standard Edition of Store Manager for Magento and made up your ...
How can I install add-on?
Add-on already included in main application executable. You can find it in Tools...
Operation Hours
Here you can find the information on when we are available: Department Da...
Prepaid Services
eMagicOne offers a number of PrePaid services to save your time and have all the...
What is Store Manager?
Store Manager is the application that should be installed on your PC with Window...
Do I need to install Shopping Cart for my website BEFORE I can use Store Manager?
Yes, you have to install one of the supported Shopping Carts. Software can manag...
What is primary license, additional license and trial license?
Full version of application should be registered using appropriate license key. ...
How many websites I can manage with single Store Manager license?
According to our policy we allow you to manage as many stores as you wish on one...
Do I have to upload my Store Manager from my desktop to my website?
No, you do not need to upload Store Manager to your website, it should be runnin...
Registration problems. I'm unable to register Store Manager application, what's wrong?
This article describes most common registration issues of Store Manager software...
Do you have Store Manager version for MacOS?
Store Manager requires a PC Emulator to run on a MAC. Please note that this does...
How can I update my Store Manager? How can I download the latest version of Store Manager?
How can I update my Store Manager? How to download the latest version of Store M...
How can I register Store Manager addons / plugins? Add-ons / plug-ins registration
Before you can proceed with registration, you need to download and install addon...
How can I reset my License? (due to hardware change etc)
According to eMagicOne licence agreement each License Key can be used for one co...
Registration problems. I'm unable to register Store Manager application, what's wrong?
This article describes most common registration issues of Store Manager software...