We are migrating our support portal. You can reach eMagicOne support team via email: support@emagicone.com
When placing you order on our official websites you might be offered to pay via PayPal directly or using payment processor (paddle.com).
When placing your order via PayPal directly, you're ordering from the US company, that does not have VAT number registered. This way VAT will not be charged at checkout.
Important! As eMagicOne is US-based company and does not have an EU registration, eMagicOne will not be able to provide a VAT invoice if you place your order via PayPal.
In case you have your VAT ID registered at VIES, you can place your order via our payment processor paddle.com and get VAT invoice at:
https://emagicone.com/plugins/
Please make sure to specify your business information and VAT ID to avoid paying duplicated taxes. See instructions on how to get VAT invoice here.
Happy shopping!