No Reply from eMagicOne?
Why haven't I received any e-mails and responses from eMagicOne?

If you haven't received order confirmation e-mail or our replies to your requests:

• Check your Spam Folder

• Give us 48 business hours to reply you back. Please check our Service Level Agreement for details, check if we have any holidays

• Make sure that you have e-mailed us at: contact@emagicone.com

• If you/your ISP use any spam protection, make sure that you have added the e-mail to the whitelist or that our server was not blocked. Please contact your ISP to assist you.

Looks like we are trying to reach you back (in case 48 business hours have passed), but something is preventing our mails from being delivered.

You have checked all the above and still cannot see why you do not receive our e-mails?

• Please try to contact us using any other e-mail (gmail, or any other public mail box).
  Important! Outlook and other emails might block all incoming messages if the email is not added to the whitelist/contact list. Make sure to add contact@emagicone.com and support@emagicone.com to your whitelist or contact list.

• Contact us via chat. Live chat button is available at the bottom of all our websites.
  Please note, due to staff limitations. support agent might not be available at all times.

• Call us +1 855 814 4511

• Contact us via social channels - Facebook.com, X, Instagram, Threads, or any other. Please give us up to 48 business hours to check your request.

In order not to miss the response from us, please add the following emails: contact@emagicone.com and support@emagicone.com to your Address Book.

 Hope to hear back from you once you receive our reply!

Thank you for your patience.