Weight versus shipping..not adding up???

Weight versus shipping..not adding up???

Avatar image
Jan 14, 2014
Dale Buird wrote
I didnt have this problem (dont think I did) until getting store manager. You can see that the weight for this particular item is 1 lb. : http://prntscr.com/2jdpyu

And you can also see here that i have shipping at 1 is at $1.95 : http://prntscr.com/2jdr6w

But as you can see, when i check this item out its is using the highest shipping cost: http://prntscr.com/2jdrmc

????
Reply
1 Answer
Avatar image
Jan 15, 2014
Andrii Yanosh agent wrote
Hello Dale,

You see, the combination weight impact is being added to the product weight: http://screencast.com/t/KTOODpJ1sJ
In this case you have to set the base product weight to 0 in case you set the weigh impact for each combination.