Jan 14, 2014
Dale Buird
wrote
I didnt have this problem (dont think I did) until getting store manager. You can see that the weight for this particular item is 1 lb. : http://prntscr.com/2jdpyu
And you can also see here that i have shipping at 1 is at $1.95 : http://prntscr.com/2jdr6w
But as you can see, when i check this item out its is using the highest shipping cost: http://prntscr.com/2jdrmc
????
And you can also see here that i have shipping at 1 is at $1.95 : http://prntscr.com/2jdr6w
But as you can see, when i check this item out its is using the highest shipping cost: http://prntscr.com/2jdrmc
????
Reply
1 Answer
Jan 15, 2014
Dmytro Grycelyak
agent
wrote
Hello Dale,
You see, the combination weight impact is being added to the product weight: http://screencast.com/t/KTOODpJ1sJ
In this case you have to set the base product weight to 0 in case you set the weigh impact for each combination.
You see, the combination weight impact is being added to the product weight: http://screencast.com/t/KTOODpJ1sJ
In this case you have to set the base product weight to 0 in case you set the weigh impact for each combination.