Store Manager for PrestaShop

I look for a way to delete combinations and/or products that are listet in a csv. I hope it's possible with Store Manger. So a have more than 7000 producst in my shop and a lot of mainproducts and combinations are not longer availible. All these products are listet in one csv. Some of them are single products and some of them are combination. Some combination also using the reference from the main product. e.g. Main product is 111112 Combinations are 111112 - Small 111113 - Medium 111114 - Large...

I succesfully imported some orders from my previous system to Presta Store Manager in the hope that those orders will be shown on Prestashop backoffice. But it doesn't, is it normal ? Is there a way to make it visible on Prestashop backoffice please? Thanks for your post. Most likely you use BridgeConnection that uses local database copy and demands manual synchronization of data between store and Store Manager. You need to Get data from web(Ctrl+G) in order to retrieve all the changes from you...

I started an import of a few thousand products and then wandered off to do something else. When I cam back to the computer it seemed as though processing in the app had paused and only resumed when I woke up/unlocked the computer. I have to believe there is a setting that allows the app to continue to process in my absence, but I can't seem to find it. Please help... thanks for your question 1. If you expect that the import will still run when the PC is in sleep mode - it is not possible as ...

Several times I have attempted to get data from the web. It goes through the whole process and then I get a message saying its done but could not get a file. When I click OK it goes back into settings and wants to start the whole get process again and no data has been pulled. I have tried deleting the configuration and local data then recreating it but I continue to get the same issue. Please help... Specifically it says "Response Successful: Cannot give a file Thanks for your post. Most lik...

Hope anyone can help me ? All of the sudden ALL products (ie. the whole shop) have a 10% discount. - there's nothing in the 'specific prize' setting. (I use that on a few articles) looked all around, found nothing.. Help.. ;-)

Hola, tengo un problema, cuando creo un articulo desde Store Manager, al crear la descripcion corta y larga, al insertar imagenes la URL de las imagenes no son https, me lo inserta con http. ¿Como puedo cambiar esto y que inserte las imagenes con url en https? Gracias.. Thanks for your post. Can you please check if you use https or http here? https://prnt.sc/uyiqq6 Solucionado, mil gracias.. Glad to hear that :) Feel free to contact us

Hi, I have a brand new Prestashop 1.7.6.7. installation. I have tried 2 types of connections from Manager to my shop: installed module in the backend as well as direct bridge. Both work fine on pulling data from the website, but when I try to make any changes the program freezes and can only be closed by killing the process. I have tried various kinds of changes, from posting a new product to deleting an empty category, but to no avail. Any idea on what might cause this? Sorted, problem was the ...

Hola, desde que instale Store Manager en mi prestashop 1.7.6.5 estoy obteniendo problemas con las categorias. Al crear una categoria desde Back office, no crea la categoria correctamente dentro de la gerarquia, obligatoriamente hay que modificar y adecuar en Store Manager en campos adicionales los datos nleft y nright, lo malo es que estos hay que hacerlos manualmente uno a uno. Algun comentario sobre este error? Gracias... Hola Juan, Gracias por tu publicación. Lo más probable es que tenga a...

When I try upload changes to web I get error Checksums are different. Where is the problem? Thanks for writing. Most likely your bridge is outdated. You can install the latest bridge creating the connection from scratch https://prestashop-store-manager-doc.emagicone.com/quick-start-guide/php-mysql-bridge-connection You can also upload bridge manually on your store root directory and enter the appropriate connection details. We also emailed you directly to assist you more in a personal manner.

Anyone facing slow and stuck half way while get data from web? OK, this is the error "HTTP/1.1 500 Internal Server Error" Anyone can help? Internal Server Error error turns from your server side.Possibly there are some timeout settings/redirects and software cannot Get a big batch of data from your database during specific time period. As a solution we recommend you to enable " Optimize speed" option ,see screenshot > https://www.screencast.com/t/doosEAZ51cp This option excludes unnecessary...

Hi, I have a question about the Amazon integraton. When I try to my selected products put on Amazon, the shop gives an error: The value in the "Message/Product/StandardProductID/Value" (and then productnr) field does not meet the field's minimum of requirement of "10" characters. But I've fill in a correct ASIN. Maybe the support center can help me! Thanks for your question. We can not reproduce this issue on our side. Amazon returns such an error only when the information inserted in the ...

I would like to know if there is a possibility to import/export (any of csv/xls/xlsx) multiple products with multiple suppliers and supplier references? I've started using the trial version of Manager for Prestashop, but can't seem to make an export with multiple supplier references... it's always exporting only the 'main supplier' reference, and the other supplier references are ommitted. Hello Alex We need to check this export issue on our side to assist you. So please contact our support cen...

Is there anyone importing opencart products? I don't get the xml in. Could you help. Thanks for your question. Please have a look at these article: https://www.prestashopmanager.com/useful-articles/how-to/how-to-import-xml-feeds-to-prestashop https://www.prestashopmanager.com/useful-articles/tips-tricks/store-manager-extends-its-potentials-with-xml-file-import/ Please also contact us by e-mail on contact@emagicone.com and we will assist you here directly. hi Nadia, did you let opencart xml in?...

Hi. We have a problem where some of our items don't show up in the store categories. I see them active in the store manager and when I check through other items in teh category the items not showing up are seen in the footer module "Other items in the category". I tried to clone items and that didn't work. Then I tried checking them as online only and then they popped up. I could check them back and they stayed in the category list. Now, I have a pretty large inventory, around 20.000 items so I ...

I regularly have the problem that no shipping costs are charged to the customer. And that is because I sometimes forget to indicate the carriers. Is it not possible to add a column to the overview of all articles? Because now I have to check article by article. Thanks for hulp (I'm sorry for my bad english) Thanks for the feature proposal, although it is not absolutely clear where exactly would you like to see this column. Would you like to see the carrier in the Table Grid? Please give us more ...

After performing a product import, both me and my workmate (with different Store Manager licences, but editing the same Prestashop database) get this behaviour when opening the program independently: 1) We launch Store Manager and it starts connecting with the database with no problems. 2) We get this message: "You have a problem with your database. Please check all the tables available in your database or check database configuration". 3) No matter if we open and review preferences, or close...

Hi, I have problems importing the date of the "AVAILABILITY DATE" field which is in the following format 29032019 (day, month, year). How can I solve it? Best regards Hello Perrone, thank you for your question. Store manager allows to choose date format on this step: https://www.screencast.com/t/PHUl59BwgDB Make sure these settings match with your requirements. In case you still have questions or face any issue, contact us at contact@emagicone.com Sincerely, Inna

When I import my categories (on PrestaShopManager), IDs are self-incremented. How can I force my ID entries please? Hello Rojin, Store Manager does not allow forcing category or product ID's. This can be done from the PrestaShop back-end CSV importer only.

Hi, normally I go to my product categories on the left and then the producs within that category are shown. But somehow this is not the case anymore. It shows the screen in the example. How do I get back to the default view where it lists the products within the category? There are about 80 products in the categoy Tshirts. The database connection is fine. I have looked for an hour now but cannot find it. Regards Stefan Hello Stefan, It looks like the lower grid of Categories & Products sec...

Hi, I am exporting products with such fields like Product URL and Friendly URL. In result exported URLs are incorrect. I have EAN13 code in my URL path EXAMPLE: (https://skiracecenter.pl/narty-unisex/1488-atomic-backland-85-blue-brown-hybrid-skin-2018-ski-race-center-5900000219875.html) But in exported CSV file there's no EAN13 EXAMPLE: https://skiracecenter.pl/narty-unisex/1488-atomic-backland-85-blue-brown-hybrid-skin-2018-ski-race-center.html Do You know any solution how to fix it? Hell...