Store Manager for PrestaShop

Hello, I use a module to crypt data of customers but when customers data are encrypted, the database check fails at the launch of PSM. My product data are not crypted, and I want to use PSM for product management only. How can I restrict the database access of PSM on Product and stock management only (and not Order and client). I tried with user management but the database check fails too because the load is full. The module is https://addons.prestashop.com/fr/legislation/32189-rgpd-cryptage-de...

Hi, I have a brand new Prestashop 1.7.6.7. installation. I have tried 2 types of connections from Manager to my shop: installed module in the backend as well as direct bridge. Both work fine on pulling data from the website, but when I try to make any changes the program freezes and can only be closed by killing the process. I have tried various kinds of changes, from posting a new product to deleting an empty category, but to no avail. Any idea on what might cause this?

After performing a product import, both me and my workmate (with different Store Manager licences, but editing the same Prestashop database) get this behaviour when opening the program independently: 1) We launch Store Manager and it starts connecting with the database with no problems. 2) We get this message: "You have a problem with your database. Please check all the tables available in your database or check database configuration". 3) No matter if we open and review preferences, or close th...

I sell products to customers in my physical store who pay at the end of the month. I have an ORDER STATUS configured for those sales that do not generate an invoice. But when making sales at the prestashop manager's point of sale, invoices are generated even if you select that order status. I only need the delivery note to be generated I need urgent help to fix this problem. Thank you very much and congratulations on your software. Thanks for your post. We emailed you on our support page but ...

Hope anyone can help me ? All of the sudden ALL products (ie. the whole shop) have a 10% discount. - there's nothing in the 'specific prize' setting. (I use that on a few articles) looked all around, found nothing.. Help.. ;-)

I look for a way to delete combinations and/or products that are listet in a csv. I hope it's possible with Store Manger. So a have more than 7000 producst in my shop and a lot of mainproducts and combinations are not longer availible. All these products are listet in one csv. Some of them are single products and some of them are combination. Some combination also using the reference from the main product. e.g. Main product is 111112 Combinations are 111112 - Small 111113 - Medium 111114 - Large...

Hi, got some trouble with description_short on product import and update. I have set description_short length to 3000 symbols in PS backoffice, same value are in PS DB. If I put longer than 255 description_short using PS BO, description is saved and shown as expected. Same if description_short is updated manually in Prestashop Manager - longer descriptions are saved as expected and pushed to DB just fine. Problem is, when description _short is imported or product is updated via import. In that...

Hello, I'm currently using Prestashop Manager v3.5.0 (build 2667) I figured out an issue from programming when import assistant is used. When i click on "Import Products", the popup 'Assistant starting' show then it need some time to show the assistant itself. I figured out that, when i click on it, it launch a complex mysql query from search filters used on product category view (right view), as if we show a filter. I don't know if it's a normal thing, i had to delete all filters to stop th...

Hi, why does bridge connector create hook.log file in presta root folder with permissions, so that file with all sensitive information are available in public? quite nonsence to create anything in root Thanks for your publication. We will check the reported case with our tech team and provide the results of investigation sooooo...? Thanks for waiting. Yes, we can confirm that there is the log file and we will remove it in the next version and attach the file here once there will be a new mod...

Im trying to use Mass Product Changer to set the Field value of the Location field to the value currently stored in the field Reference. Can someone help me how to write the SQL lines for doing that? So I want field_Location = field_Reference

Два дня в новой версии в поисках кнопки для публикации товаров на сайте , ее просто нет нигде, как мне опубликовать товары из eMagicOne Store Manager for PrestaShop на мой сайт prestashop 1.7 ??? Была нормальная понятная интуитивно программа, купил новую и начались проблемы( банально даже товар выгрузить не могу. Помогайте разобраться специалисты) Спасибо за ваш пост. Вы можете использовать комбинацыы клавиш - Ctrl+G чтобы получить данные с веб, или Ctrl+P чтобы отправить данные. Эти функцыы мож...

I did import my orders on Store Manager and the software did detect that I have 12000+ orders but when I post changes to the Web, only 840 orders are showing on Prestashop backoffice (and it took ages to upload...). Does anyone has the solution to this problem ? I have a WeTransfer link with the import file (.csv) I used and the config (.cfg) of the import if needed. This is really urgent, if anyone had faced the same issue and have a solution, please let me know ASAP that would be very very kin...

Hello. Is there any problem with the licence server ? I can't add my licence key my application said 'Version non enregistrée' Firewall check, Antivirus check. It worked well yesterday but today i can't use it. Please help :p As a part of our continuous efforts to improve the quality and security of our services and to ensure our products meet the latest security standards, we have upgraded to the newer version of the security protocol (TLS 1.2). Outdated versions of security protocols (TLS 1.0 ...

When I try upload changes to web I get error Checksums are different. Where is the problem?

Hi, Input data prestashop version 1.6.1x At the get data I receive Http500 error, and data getting from the store is incomplete meaning: tags, new products etc Shortly the data get is not according with the prestashop back office Any suggestions regarding the issue?

Hello everybody, I installed the latest version of Prestashop Manager and I am missing the lower right corner product image for image upload (drag&drop). Is there any possibility how to get it back? Thank you. And another thing - I can't drag a drop images to either product categories and product itself :(( Thanks for your post. Drag and drop images option is still there https://www.screencast.com/t/5zaTDSCiZiKp What about the image in the lower product grid, now all the images are showing i...

I succesfully imported some orders from my previous system to Presta Store Manager in the hope that those orders will be shown on Prestashop backoffice. But it doesn't, is it normal ? Is there a way to make it visible on Prestashop backoffice please? Thanks for your post. Most likely you use BridgeConnection that uses local database copy and demands manual synchronization of data between store and Store Manager. You need to Get data from web(Ctrl+G) in order to retrieve all the changes from you...

I started an import of a few thousand products and then wandered off to do something else. When I cam back to the computer it seemed as though processing in the app had paused and only resumed when I woke up/unlocked the computer. I have to believe there is a setting that allows the app to continue to process in my absence, but I can't seem to find it. Please help... thanks for your question 1. If you expect that the import will still run when the PC is in sleep mode - it is not possible as ...

Several times I have attempted to get data from the web. It goes through the whole process and then I get a message saying its done but could not get a file. When I click OK it goes back into settings and wants to start the whole get process again and no data has been pulled. I have tried deleting the configuration and local data then recreating it but I continue to get the same issue. Please help... Specifically it says "Response Successful: Cannot give a file Thanks for your post. Most lik...

Hola, tengo un problema, cuando creo un articulo desde Store Manager, al crear la descripcion corta y larga, al insertar imagenes la URL de las imagenes no son https, me lo inserta con http. ¿Como puedo cambiar esto y que inserte las imagenes con url en https? Gracias.. Thanks for your post. Can you please check if you use https or http here? https://prnt.sc/uyiqq6 Solucionado, mil gracias.. Glad to hear that :) Feel free to contact us