Store Manager for PrestaShop

Store Manager for PrestaShop

hook.log

Hi, why does bridge connector create hook.log file in presta root folder with permissions, so that file with all sensitive information are available in public? quite nonsence to create anything in root
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Выгрузка товаров на сайт

Два дня в новой версии в поисках кнопки для публикации товаров на сайте , ее просто нет нигде, как мне опубликовать товары из eMagicOne Store Manager for PrestaShop на мой сайт prestashop 1.7 ??? Была нормальная понятная интуитивно программа, купил новую и начались проблемы( банально даже товар выгрузить не могу. Помогайте разобраться специалисты) Спасибо за ваш пост. Вы можете использовать комбинацыы клавиш - Ctrl+G чтобы получить данные с веб, или Ctrl+P чтобы отправить данные. Эти функцыы мож...
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Missing orders when post changes to Prestashop backoffice

I did import my orders on Store Manager and the software did detect that I have 12000+ orders but when I post changes to the Web, only 840 orders are showing on Prestashop backoffice (and it took ages to upload...). Does anyone has the solution to this problem ? I have a WeTransfer link with the import file (.csv) I used and the config (.cfg) of the import if needed. This is really urgent, if anyone had faced the same issue and have a solution, please let me know ASAP that would be very very kin...
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Version non enregistrée

Hello. Is there any problem with the licence server ? I can't add my licence key my application said 'Version non enregistrée' Firewall check, Antivirus check. It worked well yesterday but today i can't use it. Please help :p As a part of our continuous efforts to improve the quality and security of our services and to ensure our products meet the latest security standards, we have upgraded to the newer version of the security protocol (TLS 1.2). Outdated versions of security protocols (TLS 1.0 ...
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Problem with uploading data

When I try upload changes to web I get error Checksums are different. Where is the problem?
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Http 500 error when getting data from store

Hi, Input data prestashop version 1.6.1x At the get data I receive Http500 error, and data getting from the store is incomplete meaning: tags, new products etc Shortly the data get is not according with the prestashop back office Any suggestions regarding the issue?
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Missing lower corner product image in the latest version

Hello everybody, I installed the latest version of Prestashop Manager and I am missing the lower right corner product image for image upload (drag&drop). Is there any possibility how to get it back? Thank you. And another thing - I can't drag a drop images to either product categories and product itself :(( Thanks for your post. Drag and drop images option is still there https://www.screencast.com/t/5zaTDSCiZiKp What about the image in the lower product grid, now all the images are showing i...
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Delete multiple products/combinations by using a csv

I look for a way to delete combinations and/or products that are listet in a csv. I hope it's possible with Store Manger. So a have more than 7000 producst in my shop and a lot of mainproducts and combinations are not longer availible. All these products are listet in one csv. Some of them are single products and some of them are combination. Some combination also using the reference from the main product. e.g. Main product is 111112 Combinations are 111112 - Small 111113 - Medium 111114 - L...
10

Help - Discount on all products

Hope anyone can help me ? All of the sudden ALL products (ie. the whole shop) have a 10% discount. - there's nothing in the 'specific prize' setting. (I use that on a few articles) looked all around, found nothing.. Help.. ;-) Thanks for your post. There were few cases similar to yours and the issue was rooting in the specific price for the product with 0 ID https://www.screencast.com/t/4ZOkgJmdQI. Such a product did not exist so the discount got applied to all the products. We fixed the is...
4

Import orders to Prestashop backoffice

I succesfully imported some orders from my previous system to Presta Store Manager in the hope that those orders will be shown on Prestashop backoffice. But it doesn't, is it normal ? Is there a way to make it visible on Prestashop backoffice please? Thanks for your post. Most likely you use BridgeConnection that uses local database copy and demands manual synchronization of data between store and Store Manager. You need to Get data from web(Ctrl+G) in order to retrieve all the changes from you...
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Store Manager seems to pause

I started an import of a few thousand products and then wandered off to do something else. When I cam back to the computer it seemed as though processing in the app had paused and only resumed when I woke up/unlocked the computer. I have to believe there is a setting that allows the app to continue to process in my absence, but I can't seem to find it. Please help... thanks for your question 1. If you expect that the import will still run when the PC is in sleep mode - it is not possible as ...
2

PHP Bridge Get Failure

Several times I have attempted to get data from the web. It goes through the whole process and then I get a message saying its done but could not get a file. When I click OK it goes back into settings and wants to start the whole get process again and no data has been pulled. I have tried deleting the configuration and local data then recreating it but I continue to get the same issue. Please help... Specifically it says "Response Successful: Cannot give a file Thanks for your post. Most lik...
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articulos, descrippcion con imagenes http

Hola, tengo un problema, cuando creo un articulo desde Store Manager, al crear la descripcion corta y larga, al insertar imagenes la URL de las imagenes no son https, me lo inserta con http. ¿Como puedo cambiar esto y que inserte las imagenes con url en https? Gracias.. Thanks for your post. Can you please check if you use https or http here? https://prnt.sc/uyiqq6 Solucionado, mil gracias.. Glad to hear that :) Feel free to contact us
3

Manager freezes on upload

Hi, I have a brand new Prestashop 1.7.6.7. installation. I have tried 2 types of connections from Manager to my shop: installed module in the backend as well as direct bridge. Both work fine on pulling data from the website, but when I try to make any changes the program freezes and can only be closed by killing the process. I have tried various kinds of changes, from posting a new product to deleting an empty category, but to no avail. Any idea on what might cause this? Sorted, problem was the ...
5

Problema con creacion de categorias

Hola, desde que instale Store Manager en mi prestashop 1.7.6.5 estoy obteniendo problemas con las categorias. Al crear una categoria desde Back office, no crea la categoria correctamente dentro de la gerarquia, obligatoriamente hay que modificar y adecuar en Store Manager en campos adicionales los datos nleft y nright, lo malo es que estos hay que hacerlos manualmente uno a uno. Algun comentario sobre este error? Gracias... Hola Juan, Gracias por tu publicación. Lo más probable es que tenga a...
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Slow and stuck while get data from web

Anyone facing slow and stuck half way while get data from web? OK, this is the error "HTTP/1.1 500 Internal Server Error" Anyone can help? Internal Server Error error turns from your server side.Possibly there are some timeout settings/redirects and software cannot Get a big batch of data from your database during specific time period. As a solution we recommend you to enable " Optimize speed" option ,see screenshot > https://www.screencast.com/t/doosEAZ51cp This option excludes unnecessary...
2

Question about Amazon integration

Hi, I have a question about the Amazon integraton. When I try to my selected products put on Amazon, the shop gives an error: The value in the "Message/Product/StandardProductID/Value" (and then productnr) field does not meet the field's minimum of requirement of "10" characters. But I've fill in a correct ASIN. Maybe the support center can help me! Thanks for your question. We can not reproduce this issue on our side. Amazon returns such an error only when the information inserted in the ...
3

Import/Export feature on Manager

I would like to know if there is a possibility to import/export (any of csv/xls/xlsx) multiple products with multiple suppliers and supplier references? I've started using the trial version of Manager for Prestashop, but can't seem to make an export with multiple supplier references... it's always exporting only the 'main supplier' reference, and the other supplier references are ommitted. Hello Alex We need to check this export issue on our side to assist you. So please contact our support cen...
1

Opencart products import problem.

Is there anyone importing opencart products? I don't get the xml in. Could you help. Thanks for your question. Please have a look at these article: https://www.prestashopmanager.com/useful-articles/how-to/how-to-import-xml-feeds-to-prestashop https://www.prestashopmanager.com/useful-articles/tips-tricks/store-manager-extends-its-potentials-with-xml-file-import/ Please also contact us by e-mail on contact@emagicone.com and we will assist you here directly. hi Nadia, did you let opencart xml in?...
4

Problems with items not showing up in the Front end

Hi. We have a problem where some of our items don't show up in the store categories. I see them active in the store manager and when I check through other items in teh category the items not showing up are seen in the footer module "Other items in the category". I tried to clone items and that didn't work. Then I tried checking them as online only and then they popped up. I could check them back and they stayed in the category list. Now, I have a pretty large inventory, around 20.000 items so I ...
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