Deleting "chunk" of pending data that is causing the error when trying to post changes to web

Deleting "chunk" of pending data that is causing the error when trying to post changes to web

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Jan 09, 2014
Dale Buird wrote
This is the error im getting when trying to post changes to web:

1062; Duplicate entry '29' for key 'PRIMARY';INSERT INTO ps_order_history (id_order_history, id_employee, id_order, id_order_state, date_add) VALUES (29, 0, 26, 7, '2014-01-09 13:54:51');

I found what store manager calls "chunks" of pending data that is waiting to update and i want to delte this change so i can get all the other updates to go through. So how do I do this??? Here is a screen shot showing the chunks: http://prntscr.com/2hxp0y
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1 Answer
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Jan 10, 2014
Andrii Yanosh agent wrote
Hello Dale,

The error you receive indicates, that Store Manager can not Post Changes to Web because some data may be duplicated.
Probably you have being doing some changes from PrestaShop back-end while making changes in Store Manager.

In order to fix the issue, please perform Get Data from Web (in order to synchronize the Store Manger with the actual data of your database), make changes once more and Post Changes to Web.