CSV Virtual Product Import
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Jan 24, 2013
Michael Dunnam wrote
Is it possible to import a csv with a virtual product? Also is it possible to import a csv with images that are in subfolders? I can import an image that is in the root, but can't seem to get subfolders to import.
5 Answers
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Jan 28, 2013
Dmytro Grycelyak agent wrote
Hello Michael,

Thank you for your post.

Currently the Store Manager does not allow to import a virtual product with the file, however you're welcome to submit a request at: http://prestashop-manager.betaeasy.com/ and we will consider it in future.

Concerning product images. You see, PrestaShop shopping cart uses a specific storage system which uploads product images to the specific folders at store root/img/p/x/x...

Store Manager for PrestaShop allows to import product images that are located at the local folder or at the external source (URL is required).
You're welcome to find a detailed instructions on how to import product images in the articles below:

Feel free to contact us with additional questions.
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Feb 28, 2014
Dmytro Grycelyak agent wrote

We would like to let you know, that the Store Manager allows to import virtual products already.

You can find more details in the article below:
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Dec 17 (6 months ago)
Perrone Vincenzo wrote
Good morning,
When mass importing or editing mixed real and virtual products in the catalog via feed, how do I map a product to indicate it as virtual?
the "is virtual" field is not present.
I have already followed the various articles in the forum, but the indications given do not work, at least as regards changing the products from real to virtual ones.
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Dec 26 (5 months ago)
Ira Kobylianska agent wrote
Hello Perrone,

Thank you for your comment

At the moment this field cannot be imported. We have offered you a workaround via email. This specific field is used in PS version 1.6. In case other customers need to import virtual products on v. 1.6, please contact us via e-mail for free assistance.

PrestaShop versions starting from 1.7 include a product type field that can be imported and exported.
Jan 02 (5 months ago)
System wrote

We haven't heard back from you for last 7 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:

Maybe we are waiting for some information from your side? In this case please get back to us.

In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.

If you do not reply us back, the ticket will be automatically closed within 24 hours.

With kind regards,

The eMagicOne Administration Team