Jan 12, 2014
Dale Buird
wrote
I cant fibgure out why this is happening or how but I have deleted and renamed a few categories BUT they arent showing up changed at my live store. In store manager and PS back office its showing up correctly. So its not because I havent post changes to web and i even updated the index but the changes are still not showing on live site. Here is a screen shot:
http://prntscr.com/2ip9b9
And As you can see in the second screen shot..womens tops there are duplicate categories. I have deleted the first two and renamed the second two. So there should only be two?? Please help?
http://prntscr.com/2ipajg
http://prntscr.com/2ip9b9
And As you can see in the second screen shot..womens tops there are duplicate categories. I have deleted the first two and renamed the second two. So there should only be two?? Please help?
http://prntscr.com/2ipajg
Reply
3 Answers
Jan 13, 2014
Dmytro Grycelyak
agent
wrote
Hello Dale,
Make sure that you have cleared shopping cart cache after making changes to the main category tree: http://screencast.com/t/Xn273TxbjW
Make sure that you have cleared shopping cart cache after making changes to the main category tree: http://screencast.com/t/Xn273TxbjW
Jan 13, 2014
Dale Buird
wrote
Okay thank you! On the note of main category tree I some how created two root categories when i first started using PS BUT i dont see a way to delete them so i just disabled them but any thoughts in how to delete? See screen shot: http://prntscr.com/2izuq7
Lastly what does "regenerate categories: do. Why or what would I use this feature for?
thanks again for all your help Volodymyr Demyanov
Lastly what does "regenerate categories: do. Why or what would I use this feature for?
thanks again for all your help Volodymyr Demyanov
Jan 14, 2014
Dmytro Grycelyak
agent
wrote
Hello Dale,
The root categories can be deleted from the database only. The Store Manager does not allow to delete them as that may damage the whole category structure.
In this case it will be better to keep the unused root category as disabled.
Regenerate Categories button has been added in order to fix 404 Error once it appears at the front-end. Usually the Store Manager regenerates the category tree automatically, however sometimes the Nested Category Tree (internal PrestaShop system) generation process can be interrupted due to various reasons so you can run it manually.
The root categories can be deleted from the database only. The Store Manager does not allow to delete them as that may damage the whole category structure.
In this case it will be better to keep the unused root category as disabled.
Regenerate Categories button has been added in order to fix 404 Error once it appears at the front-end. Usually the Store Manager regenerates the category tree automatically, however sometimes the Nested Category Tree (internal PrestaShop system) generation process can be interrupted due to various reasons so you can run it manually.