File download and customization

File download and customization

Apr 29, 2016
Electronique Performance wrote
Hello,

please add the possibility to download customization file attached to an order, on my website customer add a "zip" to their order and I would like to be able to download this file directly from emagicOne software.

Also on some product I have a customization form, actualy inside eMagicOne I'm able to see only the first field of the form, it could be great to be to see the full form.
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Apr 29, 2016
Alex Pryshlivskiy agent wrote
Thanks for a suggestion.
Do you want to add any type of attachment? what size?
or
Do you want to add the ability to add special file ( object ) to the invoice ?

Could you provide an example ?
Apr 29, 2016
Electronique Performance wrote
Hello,

look screen shoot, one is when you look order inside the back office of prestashop and the second one is when you look this same order with your software.

The customer add a "zip" archive file to his order and he write some customization information (look this link to see product: http://www.electronique-performance.fr/shop/modification-fichiers/3-modification-fichier-edc16.html)

What I want is to be able to see all field from his customization and be able to download the "zip" file he put with his order.
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May 03, 2016
Alex Pryshlivskiy agent wrote
Have you got special Custom Module for Zip attachment ?
I didn't find such option in PrestaShop 1.6.1.4 Backend - see screenshot
May 03, 2016
Electronique Performance wrote
Hello, yes I have a module for that, with this module you can upload ZIP and PDF file, this module is made by Ether Creation

Regards

Arnaud
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May 04, 2016
Alex Pryshlivskiy agent wrote
As a quick solution -you'll be able to add ZIP link into your email - Orders section - for example -
http://site.com/file.zip

You'll be able to select special field from the list.
May 05, 2016
Electronique Performance wrote
ok but with this solution you send email to customer and add a file but what I whant is to be able to download a file from an order.

In my case the customer add a file to a product and make his order, what I whant is to be able to get the file that the customer add to his order, I see this file on the order when I'm in my back office... (look previous screen shoot

Regards
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May 05, 2016
Alex Pryshlivskiy agent wrote
I guess - 1 download link for zip is more common solution - you don't need to do manual work each time.
What exactly files do you plan to add - certificates, guarantee info ?
May 05, 2016
Electronique Performance wrote
customer will add a file zip file that contain content of a car ecu
May 05, 2016
Electronique Performance wrote
When I click your link for zip it open this website: https://www.salesforce.com/platform/overview/?d=70130000000liBh&internal=true
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May 05, 2016
Alex Pryshlivskiy agent wrote
please don't take into account - it's a just example - www site com / file .zip - it looks that domain site com was bought :-)
May 05, 2016
Electronique Performance wrote
On your exemple, it's to send a file to customer by email right? But it's not what I want...

I will try to make a video to explain better my request...
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May 05, 2016
Alex Pryshlivskiy agent wrote
Thanks for your time.
I've created a ticket for this purpose. Please check your email.
May 05, 2016
Electronique Performance wrote
I've reply to your email just now with a video..

Regards

Arnaud
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May 06, 2016
Alex Pryshlivskiy agent wrote
Thanks. I've answered here in the ticket - NSE-LPJSP-815
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May 06, 2016
Alex Pryshlivskiy agent wrote
we need from you:
- CSV file
- full backup of your online store
- import config ini file - our tech. engineers will have a look.
May 06, 2016
Electronique Performance wrote
I'm making full backup of store
wich csv file you need?
where I can find config ini file?

I will put after all data on ticket
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May 09, 2016
Alex Pryshlivskiy agent wrote
Good day, I'll transfer our conversation to special ticket - NSE-LPJSP-815