Copy past or clone option not working

Copy past or clone option not working

Avatar image
Jan 24, 2015
Ossama Kotaich wrote
Hello,,

when i select a product and click clone nothing happen no new product appear or anything also i try to copy past a existing product also i can't see any new product when i click past

thanks
Reply
1 Answer
Avatar image
Jan 26, 2015
Dmytro Grycelyak agent wrote
Hello Ossama,

In case you can see any error or notification, please attach it. If there is no errors, please submit a ticket and provide us with your log file: https://support.emagicone.com/submit_ticket so we could check it.

You can find your log files at: C:\Users\%CURRENT WINDWOS USER%\AppData\Local\eMagicOne Store Manager for PrestaShop\Logs