Oct 03, 2013
DaveN
wrote
Hi, I seem to have a lot more products in Storemanager that are not showing up live on the site.
One example the live site says there should be 3 products showing but only 2 are. I go back to SM and everything is enabled and images etc are there.
Presta says 310 products under products page, SM I have close to 1200.
Thanks
One example the live site says there should be 3 products showing but only 2 are. I go back to SM and everything is enabled and images etc are there.
Presta says 310 products under products page, SM I have close to 1200.
Thanks
Reply
3 Answers
Oct 04, 2013
Dmytro Grycelyak
agent
wrote
Hello David.
Please submit a ticket at: http://support.emagicone.com/submit_ticket so we could check your issue more deeply.
Please submit a ticket at: http://support.emagicone.com/submit_ticket so we could check your issue more deeply.
Oct 04, 2013
DaveN
wrote
Hi Volodymyr, that's really random as it hasn't been working and all the products I was missing have now appeared. All good now, but strange. Thanks David
Oct 07, 2013
Ira Kobylianska
agent
wrote
Thank you for letting us know.
Please contact us if the issue remains for you via e-mail with detailed information how to reproduce it, so we could check.
Feel free to contact us if you need our assistance
Please contact us if the issue remains for you via e-mail with detailed information how to reproduce it, so we could check.
Feel free to contact us if you need our assistance