Price rules do not work properly

Price rules do not work properly

Aug 26, 2016
Joseph Sakos wrote
Saving a price rule directly from Prestashop Store Manager do not updates the price rules in front-end. The rule is visible in the back-office area and when saved again from there the front-end is also updated. Maybe some table are not updated from Prestashop Store Manager.
0 votes
2 Answers
Avatar image
Aug 26, 2016
Alex Pryshlivskiy agent wrote
Hello, Joseph!
One more question according to your comment:
What kind of connection do you use? Bright PHP or Direct?
Direct connection changes quickly after modification
For Bridge connection, you should make Post data to apply changes.

One more thing: Have you clicked on "Generate" button after Rule creation?
Please Start "Generate" on button menu to initiate this Rule.
See screenshots.
Aug 31, 2016
System wrote

We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:

Maybe we are waiting for some information from your side? In this case please get back to us.

In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.

If you do not reply us back, the ticket will be automatically closed within 24 hours.

With kind regards,

The eMagicOne Administration Team