POS: Prevent dead end when product is out of stock

POS: Prevent dead end when product is out of stock

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Jul 05, 2016
MujumamaBio wrote
Hi. When the user is filling a cart in POS screen, and one product shows as "out of stock", a warning message will appear on screen. The text says: "Unable to add product to order: Product is out of stock". This sometimes happens when there are discordancies between stock values in Prestashop and real stock values (which are not always up-to-date). In previous versions of Store Manager, the user could go to Prestashop (website), correct the quantity of such product, then go back to POS and add the product. In recent versions of Store Manager, this is no longer possible, as the product still shows as "out of stock". To fix this, I suggest a new warning message on the POS screen, that could say "Product is out of stock. Add new quantity?", to let the user type the new quantity without interrupting the cart filling process and without the need to close the POS or modify the quantity in Prestashop (website).
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10 Answers
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Jul 21, 2016
Alex Pryshlivskiy agent wrote
Thanks for idea, Janitro!
Sorry for late reply. I've got a vacation.

I'll discuss this realisation with our development team. This task was added by me to the Review List for our Team.
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Sep 13, 2016
koutsoumpidis@yahoo.gr wrote
Great feature! Did you discuss about it?
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Sep 13, 2016
Alex Pryshlivskiy agent wrote
When an option for product Deny orders when a product out of stock" POS will not be able to create an order.
see the screenshot.
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Sep 14, 2016
koutsoumpidis@yahoo.gr wrote
Yes, for the front end website, the "deny orders" is a must. But when we work in PoS we could have the option to add 1 quantity to a product. Many mistakes happen during inventory count, we could have the option to sell one piece that we found and was bought through the retail store.
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Sep 14, 2016
Alex Pryshlivskiy agent wrote
So, do you need to control product adding by q-ty only? ( without PrestaShop order rules - allowed, not allowed)
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Sep 14, 2016
koutsoumpidis@yahoo.gr wrote
Just give the option to add quantity, not to process the order if quantity is zero.
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Sep 15, 2016
Alex Pryshlivskiy agent wrote
So, to add the ability to modify product q-ty in the POS.
Hm... in this case it's not easy to control this option if you have Advanced Stock Management system
or
if you have 2-3 zero-qty combinations of product.
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Sep 15, 2016
koutsoumpidis@yahoo.gr wrote
hmm... never thought of that since we don't use advanced stock management. Might be challenging
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Sep 15, 2016
Alex Pryshlivskiy agent wrote
ok.. feel free to add comments here according to this feature.
From my side, I'll try to discuss the ability of implementation with our team.
Sep 21, 2016
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