Jun 09, 2013
Ron
wrote
There seems to be an error with the Allow orders when out of stock settings
I have not had a chance to play too much with this, and on closer inspection it may be to do with a mixture of attributes and store Manager and prestashop
Having "allow orders" does not always work
Prestashop is setting up so that the default is "Allow Orders"
If I make that setting on Store manager, then at the same time, in prestashop the setting is only "allow"
With these settings, I cannot order when there is not enough stock - I get an on screen message saying not enough stock
If I changing the setting to standard "allow" in store manager, then there is NO change in the prestashop back office
And still no ordering possible
Changing the setting on prestashop to "default allow" does not make any changes in Store Manager
But I can now make an order
So it seems store manager and prestashop are not speaking to each other, but also only some "allow" settings actually allow an order to be made - and this is where I may not be 100% accurate. I am sure this changes. So I can set a product up with Default Allow, and all is fine, then all of sudden I can no longer order if out of stock, and I have to change it do - *But this may be to do with updating via Store Manager
I have not had a chance to play too much with this, and on closer inspection it may be to do with a mixture of attributes and store Manager and prestashop
Having "allow orders" does not always work
Prestashop is setting up so that the default is "Allow Orders"
If I make that setting on Store manager, then at the same time, in prestashop the setting is only "allow"
With these settings, I cannot order when there is not enough stock - I get an on screen message saying not enough stock
If I changing the setting to standard "allow" in store manager, then there is NO change in the prestashop back office
And still no ordering possible
Changing the setting on prestashop to "default allow" does not make any changes in Store Manager
But I can now make an order
So it seems store manager and prestashop are not speaking to each other, but also only some "allow" settings actually allow an order to be made - and this is where I may not be 100% accurate. I am sure this changes. So I can set a product up with Default Allow, and all is fine, then all of sudden I can no longer order if out of stock, and I have to change it do - *But this may be to do with updating via Store Manager
Reply
6 Answers
Jun 11, 2013
Ron
wrote
Any thoughts on this?
Jun 11, 2013
Dmytro Grycelyak
agent
wrote
Hello Ron!
Thank you for your post!
Yes we have checked the issues and found a slight incompatibility of the Store Manager with the latest PrestaShop versions. That will be fixed in the next release of the Store Manager.
Thank you for your post!
Yes we have checked the issues and found a slight incompatibility of the Store Manager with the latest PrestaShop versions. That will be fixed in the next release of the Store Manager.
Jun 11, 2013
Ron
wrote
Thanks for the reply. I know it is difficult to put time scales on, but approximately how long until the next release? If I knew it was a few days I could hang on. If longer I will need to edit every product manually as we are getting busier and customers are reporting problems now almost daily:(
Jun 13, 2013
Dmytro Grycelyak
agent
wrote
We have a good news for you.
The next release of the Store Manager for PrestaShop will be available in a few business days.
The next release of the Store Manager for PrestaShop will be available in a few business days.
Jan 28, 2014
Reem
wrote
I have the same problem on my RUNNING store on prestashop 1.5.6.1
I have a dropshiping store where 80% of products are set a quantity=0
Yesterday shop was working, but not today. I modified "Allow Orders" on bulks of products via Store Manager and now it is not possible to buy.
It just says everything is out of stock despite it is set by default to allow them.
Do you know about what to change on DB to set back allow orders=on for everything?
Please help.
I have a dropshiping store where 80% of products are set a quantity=0
Yesterday shop was working, but not today. I modified "Allow Orders" on bulks of products via Store Manager and now it is not possible to buy.
It just says everything is out of stock despite it is set by default to allow them.
Do you know about what to change on DB to set back allow orders=on for everything?
Please help.
Jan 28, 2014
Reem
wrote
Seems to be solved. Rechecked after a while and surprisingly now it allow orders.
I dont know what happened, but it doesnt seem to be problem of Store Manager
I dont know what happened, but it doesnt seem to be problem of Store Manager