Apr 20, 2015
Anfuca wrote
Hi,
If my time limit of validity option for merchandise returns is, for example 7 days, and I select an order from 15 days ago, the software lets me to create an RMA...
It would be great that option to appear disabled for orders older than the time limit of validity established.
Thanks!
If my time limit of validity option for merchandise returns is, for example 7 days, and I select an order from 15 days ago, the software lets me to create an RMA...
It would be great that option to appear disabled for orders older than the time limit of validity established.
Thanks!
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Apr 20, 2015
Alex Pryshlivskiy
agent
wrote
Hi Andres!
Are you talking about order creation in POS ?
OR
Are you talking about order data grid presentation in Store Manager ?
Could you clarify your suggestion ? :-)
Are you talking about order creation in POS ?
OR
Are you talking about order data grid presentation in Store Manager ?
Could you clarify your suggestion ? :-)
Apr 20, 2015
Anfuca
wrote
Hi Sergiy, I think I haven't explained myself very well.
I'm talking about Returns.
If we go to "Merchandise Returns", we have "merchandise returns option" where we can enable returns and set the max time of a returns validation.
My "feature" is:
For example, If we set 7 days to let the client to return the product, I would like the program to not allow me to make that return ("Create RMA") if an order has more than 7 days.
If I select orders older than 7 days, I would like the option Create RMA to be disabled.
I attach one of my videos trying to explain this:
https://www.dropbox.com/s/l6yuax07obr3w5a/Disable%20Create%20RMA%20Option%20Feature.mov?dl=0
Thanks for all (and, overall, for your patience with me) Sergiy and all your team!
I'm talking about Returns.
If we go to "Merchandise Returns", we have "merchandise returns option" where we can enable returns and set the max time of a returns validation.
My "feature" is:
For example, If we set 7 days to let the client to return the product, I would like the program to not allow me to make that return ("Create RMA") if an order has more than 7 days.
If I select orders older than 7 days, I would like the option Create RMA to be disabled.
I attach one of my videos trying to explain this:
https://www.dropbox.com/s/l6yuax07obr3w5a/Disable%20Create%20RMA%20Option%20Feature.mov?dl=0
Thanks for all (and, overall, for your patience with me) Sergiy and all your team!
Apr 21, 2015
Alex Pryshlivskiy
agent
wrote
Good morning Andres!
Thanks for video and explanation.
Well, I think you are right.
I've got a meeting with our development team about this feature.
I've added this task in our future To-do list.
Please note, we have busy schedule for this sprint.
The realization of this feature will be available in 2-3 releases.
Thanks again for you time and ideas! :-)
Thanks for video and explanation.
Well, I think you are right.
I've got a meeting with our development team about this feature.
I've added this task in our future To-do list.
Please note, we have busy schedule for this sprint.
The realization of this feature will be available in 2-3 releases.
Thanks again for you time and ideas! :-)