Watermark behavior correction and how SM handles images.

Watermark behavior correction and how SM handles images.

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Feb 18, 2014
Dean Dolić wrote
Hi,

After we experienced this issue from the last SM update or somewhere near that date I was told by your colleague that SM is applying watermark to all images and then upload them in that form on to the server. So in that case, when we download all product images to our local storage we get all images covered with watermark instead getting them in their original form (clear).

This is not natural and expected behavior. It is not because those image cant be modified later or reused for another shop used for catalog/flyer making etc...

I put quite much effort in explaining this problem to Mr. Volodymyr and to one of his support tech colleagues there at emagicone and I already sent them word document with all tests that I made.

I will paste the link one more time just in case you have it:
https://www.dropbox.com/s/hqo77kaatws7i8y/Store%20Manager%20testing.docx

So main problem is to make SM in sync with watermark module and with how Prestashop handles watermark.
Images should (no matter if they are uploaded through back office or SM) have watermark only on the front office and in all other places (back office, SM product preview, server) should be clear of the watermark due to reasons I stated earlier.

P.S. In the word doc you will also find sort of bug that I run into making these testing. You will see that when new image is added to a product, image is stored differently depending of method I used to add it, so 1. Back office, 2. Store Manager

Please if you need any further clarification I'm here.
Thank you
Dean
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13 Answers
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Feb 18, 2014
Alex Pryshlivskiy agent wrote
Hello Dean!
According to my information - you've got Remote Session with our support team to reproduce such issue.
You have special watermark module for PrestaShop.
Unfortunately, we can't provide additional support for whole range of modules instead of core logic of PrestaShop.

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Feb 18, 2014
Dean Dolić wrote
This is core PS watermark module and all this worked before like a charm.

Something was changed and it was not watermark module that 100% certain as this version was not updated or changed for over a 6 months now.

Something happened with the latest SM update.

- - -

Even this issue was due to what you are saying it still doesn't explain why this logic is used and not the one I explained.
Believe me its not natural and logical that SM applies watermark on the images and save them on the server in that form.
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Feb 18, 2014
Alex Pryshlivskiy agent wrote
ok. but WaterMark module is not default component in PrestaShop. This is additional feature.
It doesn't install as default in PrestaShop - see screenshot. You must install it and activate to get additional possibility.
Store Manager works with core logic of PrestaShop.
If you want to implement support of this module - you should initiate Feature Request for this module.
P.S. There are a lot of PrestaShop modules in Engine. (see screenshot)
Right now we can't provide support for whole list at the moment.
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Feb 20, 2014
Dean Dolić wrote
Sergiy,

First of all I want to ask how are you guys doing? I was watching the news and hope you are safe from all this horror happening right now in your country. I can feel compassion with you as I come from Serbia after all and we have similar event in the last decade and lot of it.

Hope situation will remain under control and not escalate further. Best wishes for the Ukrainian people.

Regarding the issue I completely understand that you dont support every module but this one is developed by the PS team and not 3rd party provider: http://prntscr.com/2u6fc0

Nevertheless, problem is it was working fine you know, and now I dont have watermark on my images and Im afraid to rebuild all the images using Store Manager because I wont have raw images (without watermark) once that is done.

What can you do to help me with this, what do you suggest?

Thank you in advance.
Dean

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Feb 20, 2014
Alex Pryshlivskiy agent wrote
Hello Dean,
thanks for words of support.
According to your question: watermarks logic.
When you use PrestaShop watermark module you can see images with watermark on front-end, but original images without sign.
In the Store Manager Watermark section operate with files only. This mean, that Store Manager apply sign during each upload.
By the way - this logic is more useful. Nobody can't set your original pictures without watermark.

Finally, if you are interested in logic of PrestaShop Watermark module - please vote. We'll try to consider this suggestion with our development team.
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Feb 20, 2014
Dean Dolić wrote
OK thank you.

I still think other way around is better logic because you can reuse those images and add some new info on them, resize them, use them in another shop where you use different watermark for example...

Nevertheless I will vote for this module to be added and supported by Store Manager.

Best regards
Dean
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Feb 21, 2014
Alex Pryshlivskiy agent wrote
Ok, it's up to you.
Native PrestaShop Watermark module is based on another logic.
It operates with PHP and front end.
Watermarks created on-the fly by php-scripts. That's why you can sign on frontend, bit images are clear.

Our Watermark section of Store Manager operates with raw image files via FTP access.
Each image has sign after upload.

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Mar 13, 2014
Dean Dolić wrote
Mr Sergiy,

I still think that files on the server should remain clear (without watermark) and they should only have watermark applied on the frontend.

I'm not sure if you can implement this kind of behavior but you can certainly make SM compatible with the PS watermark module.

Reason to ask for this kind of logic is simple: Images on the server can me edited/modify, we can add some data on them, measures, change color or whatever we want. If images on the server already has watermark image over them this is not possible so they are not reusable.

Other reason to ask for this is because we want to have all images on our server (single place for all data) and not have them on different local folders etc... Of course we will have local copy of the server images but that is whole other story...
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Mar 13, 2014
Alex Pryshlivskiy agent wrote
I understand you wishes to implement such feature in Store Manager for PrestaShop.
According to mentioned suggestions about watermarks Store Manager should operate like a PHP -script. In this situation watermark generated on-the-fly before viewing of picture.
In this case we need to change whole logic of program.
Unfortunately, we can not implement this request because it passes from the scope of the program.
Fast decision for you is remove Watermark checkbox in Preference window if you wan't to change original pictures by watermark.
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Mar 14, 2014
Dean Dolić wrote
I see.

We are leaving that check box unchecked always so watermark is not applied but that resulted in having all the images on the front end without watermark and venerable to coping...

If we use prestashop regeneration of the images in BO we don't know how this will behave. We are afraid to use it as it will delete some images...some products are initially made through back office, some (mostly) using SM.

What do you think we should do in order to apply watermark?
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Mar 17, 2014
Alex Pryshlivskiy agent wrote
Hello Dean,

Store Manager can apply watermarks in uploading process only.
In this case we can write watermark during image upload or don't write.

What we ca do is to assign watermarks not only whole list of images but some of them.
For example: apply watermark for thumb-view but don't apply sign to original photo.
How about this ?
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Apr 07, 2014
Dean Dolić wrote
Hello Sergiy,

I'm sorry for not replaying sooner. I think I missed your latest replay to this topic.

I'm afraid this wont be good substitution for the original issue. We need to have watermarks applied to original images although option for placing a watermark on a thumbnails is also welcomed.

The whole idea is to have original images located somewhere on the server and have those images with watermark on the frontend. We need to have those images in the original form so we can use them on other sites (reuse) to edit them, to be able to add some new information on them like measurements for example etc...

The best possible solution would be to have images uploaded in original state and then have the proper module apply watermark image over them when they are displayed on the front end or if this cant be done easily then alternative solution would be to upload images with the watermark applied (as you said during the image upload) and to upload original separate to a specially made folder with all the images (like a spare archive of all images on the website but in their original state so without watermark applied).

Any new thoughts?
Thank you
Dean
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Apr 07, 2014
Alex Pryshlivskiy agent wrote
Hello Dean,

Store Manager can apply watermarks in uploading process only.
In this case we can write watermark during image upload or don't write.

What we ca do is to assign watermarks not only whole list of images but some of them.
For example: apply watermark for thumb-view but don't apply sign to original photo.
How about this ?