why the option Add and modify is not available when i am uploading new products?

why the option Add and modify is not available when i am uploading new products?

Avatar image
Oct 26, 2012
Christian wrote
When i am uploading a CSV file with some products at the end of the wizard the
option of Add and Modify and the other related ones like Add new etc... this box is not visible and i cannot modify it

Please some help
Reply
1 Answer
Avatar image
Oct 29, 2012
Andrii Yanosh agent wrote
Hello Christian,

Please see the copy of the e-mail reply here:
===========================
Thank you for contacting us.

It looks like you use Product ID as identifier while product import, that may be used only for update purpose only.

In order to add a new products you may use Product Name or Product Reference as identifier.

Feel free to contact us with additional questions.