Some values are visible in Store Manager but not in Prestashop.

Nov 28, 2012

Jpal wrote

Hello,

I use Prestashop 1.5.2.0 on IIS 7 and Store Manager for Prestashop Standard 2.4.0.

When I imported some products since CSV file, this features are visible in Store Manager but not in Prestashop.

When I add manually some values, this values are visible in Prestashop. It's only when I use the import's assistant of produtcs than the problem is raised.

I've the same problem with supplier. Suppliers are imported in Prestashop in the suppliers' menu but not in the caracteristics of a product (supplier's menu of a product).

AnyBody has already meet this problem ?

Thank in advance.

3 Answers

Nov 29, 2012

Dmytro Grycelyak agent wrote

Hello Jpal,

Thank you for your post.

It looks like you have configured PHP MySQL Bridge connection your database and have not Posted Changes to Web after import procedure.

In case you have Posted Changes to Web and it did not resolve the issue, please submit a ticket here:

http://support.emagicone.com/submit_ticket so we could check the issue more deeply and advise you on this regard.

Dec 02, 2012

Jpal wrote

Hello.

Thank you for your response.

I'm directly working with MySQL. No MySQL Bridge has been used.

Is it normal than this problems occur with direct connexion with MySQL ?

Dec 03, 2012

Dmytro Grycelyak agent wrote

Hello!

Thank you for submitting a ticket.
We will check your issue in a personal order.