How to get a large data from web?

How to get a large data from web?

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Oct 17, 2013
Eileen Gu wrote
Hello, I am using store manager for PS 2.8.0. standard license.
As the website growing, the remote database is getting larger. I want to get data, like orders, customer info, from the web end. But it failed. I am using bridge connection.

How can I get the full large data from the web? Can we select what we'd like to download to make the connection easier?
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1 Answer
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Oct 18, 2013
Kateryna Beliukh agent wrote
Thank you for contacting us.

Let us check this issue from our side. Please, submit a ticket here: http://support.emagicone.com/submit_ticket
and attach your store configuration file.
You can save your store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration http://screencast.com/t/Hmy0nUDBsHJc

Waiting to hear from you!