Oct 17, 2013
Eileen Gu
wrote
Hello, I am using store manager for PS 2.8.0. standard license.
As the website growing, the remote database is getting larger. I want to get data, like orders, customer info, from the web end. But it failed. I am using bridge connection.
How can I get the full large data from the web? Can we select what we'd like to download to make the connection easier?
As the website growing, the remote database is getting larger. I want to get data, like orders, customer info, from the web end. But it failed. I am using bridge connection.
How can I get the full large data from the web? Can we select what we'd like to download to make the connection easier?
Reply
1 Answer
Oct 18, 2013
Kateryna Beliukh
agent
wrote
Thank you for contacting us.
Let us check this issue from our side. Please, submit a ticket here: http://support.emagicone.com/submit_ticket
and attach your store configuration file.
You can save your store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration http://screencast.com/t/Hmy0nUDBsHJc
Waiting to hear from you!
Let us check this issue from our side. Please, submit a ticket here: http://support.emagicone.com/submit_ticket
and attach your store configuration file.
You can save your store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration http://screencast.com/t/Hmy0nUDBsHJc
Waiting to hear from you!