Dec 07, 2014
Alexander
wrote
Hello friends!
I want to buy your product. Installed trial version of your software from this site http://addons.prestashop.com/ru/administration-tools/2937-store-manager.html, but after connecting to the ftp I have problems with connecting to the database. Name of the database have been determined but the connection have been fails. Can you tell me, this problem from test version or something else. Can you help me?
I want to buy your product. Installed trial version of your software from this site http://addons.prestashop.com/ru/administration-tools/2937-store-manager.html, but after connecting to the ftp I have problems with connecting to the database. Name of the database have been determined but the connection have been fails. Can you tell me, this problem from test version or something else. Can you help me?
Reply
1 Answer
Dec 08, 2014
Oksana Semenyuk
agent
wrote
Hello Alexander,
The Trial version is fully-functional, so it should work correctly. Can you please tell us what type of connection do you use and a screen of the error would help me to guide you further.
As a lucky guess, you can try to select database using [...] button next to database name field and select the name of database using the dropdown list.
Let me know how it goes.
The Trial version is fully-functional, so it should work correctly. Can you please tell us what type of connection do you use and a screen of the error would help me to guide you further.
As a lucky guess, you can try to select database using [...] button next to database name field and select the name of database using the dropdown list.
Let me know how it goes.