Jun 30, 2014
Jorge Alvarez
wrote
Hello
When I try to increment [price] on Expression Editor (Capture 1.jpg) I get a wrong result (Capture2.jpg and Capture3.jpg).
If you multiply 15.54 * 1.5 is 23.31
I get 22.5 Instead
When I try to increment [price] on Expression Editor (Capture 1.jpg) I get a wrong result (Capture2.jpg and Capture3.jpg).
If you multiply 15.54 * 1.5 is 23.31
I get 22.5 Instead
Reply
3 Answers
Jul 01, 2014
Ira Kobylianska
agent
wrote
Hello,
Thank you for letting us know.
We could not reproduce the issue from our side - the price is calculated correctly:
http://screencast.com/t/r5tCPwDR
Please let us know what Store manager version do you use from your side.
In case issue remains at latest version, please submit a ticket at:
http://support.emagicone.com/submit_ticket
and provide us with your store connection configuration (you can save it at Preferences[F12] / Actions / Save current configuration) and ids of the products that you are trying to export, so we could check what caused the issue for you.
Please do not post your connection configuration here - since it is a public forum and is accessible for all our customers.
Waiting to hear from you
Thank you for letting us know.
We could not reproduce the issue from our side - the price is calculated correctly:
http://screencast.com/t/r5tCPwDR
Please let us know what Store manager version do you use from your side.
In case issue remains at latest version, please submit a ticket at:
http://support.emagicone.com/submit_ticket
and provide us with your store connection configuration (you can save it at Preferences[F12] / Actions / Save current configuration) and ids of the products that you are trying to export, so we could check what caused the issue for you.
Please do not post your connection configuration here - since it is a public forum and is accessible for all our customers.
Waiting to hear from you
Jul 01, 2014
Jorge Alvarez
wrote
Thank you Ira
We are using 2.12.0 (Build: 800) and prestashop 1.6.0.5
It looks like there is a problem whith "." and ","
I will submit a ticket to the support
We are using 2.12.0 (Build: 800) and prestashop 1.6.0.5
It looks like there is a problem whith "." and ","
I will submit a ticket to the support
Jul 14, 2014
Ira Kobylianska
agent
wrote
Hello,
We resolved the issue via e-mails.
The issue occurred because of Windows settings. If set '.' as decimal for Currency, prices are exported correctly:
http://screencast.com/t/kLTc3nJ98
Let us know if you have more questions
We resolved the issue via e-mails.
The issue occurred because of Windows settings. If set '.' as decimal for Currency, prices are exported correctly:
http://screencast.com/t/kLTc3nJ98
Let us know if you have more questions