Nov 29, 2019
All Sys
wrote
Hello,
I'm trying Store Manager for Prestashop for the first time. I download free trial and setup connection wizard.
After insert my url e test it, I see this message: "Error connecting with SSL.EOF was observed that violates the protocol."
I try to remove https from the URL but I see the same error.
Somone can hel me?
Thanks in advance.
I'm trying Store Manager for Prestashop for the first time. I download free trial and setup connection wizard.
After insert my url e test it, I see this message: "Error connecting with SSL.EOF was observed that violates the protocol."
I try to remove https from the URL but I see the same error.
Somone can hel me?
Thanks in advance.
Reply
2 Answers
Nov 29, 2019
Support Manager
agent
wrote
Hello,
Thanks for your question. Leave the URL as it is, with https, just check option Use Server Name Indication https://www.screencast.com/t/uksKhfqshmA
https://www.screencast.com/t/ampdqB74H
Let us know if you have some more questions or difficulties.
*Just in case you are interested in Store Manager purchase, Upgrade or Additional License for SM or some Addon - we offer 40% discount with coupon EMAG-2019-FRD
Have a nice weekend coming!
---
Sincerely,
Nadia Bezpalko
Support Manager
eMagicOne
Thanks for your question. Leave the URL as it is, with https, just check option Use Server Name Indication https://www.screencast.com/t/uksKhfqshmA
https://www.screencast.com/t/ampdqB74H
Let us know if you have some more questions or difficulties.
*Just in case you are interested in Store Manager purchase, Upgrade or Additional License for SM or some Addon - we offer 40% discount with coupon EMAG-2019-FRD
Have a nice weekend coming!
---
Sincerely,
Nadia Bezpalko
Support Manager
eMagicOne
Dec 06, 2019
System
wrote
Hello,
We haven't heard back from you for last 7 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
We haven't heard back from you for last 7 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team