It happens that some suppliers sometimes add, cut or move a column in the CSV.
If Import Wizard defines the position of the column, and not the header of it, it creates problems during import.
So Store Manager should define the header of the column, not the position.
The same thing for XML.
New
1 vote
Vote
Reply
11 Answers
May 03, 2016
Alex Pryshlivskiyagentwrote
Thanks for info,
Is it possible to have a look at your operations step by step ?
Could you give us video screenshot ?
Please use free capture software - Jing - https://www.techsmith.com/download/jing/
Image screenshots will speed up our investigation.
Thanks for your time!
May 03, 2016
Alessandro Flajswrote
Hi Sergiy.
It's very simple: if you change the position of a column in the source csv, the import wizard doesn't import correctly.
Because it "remembers" the position, not the name in the header.
I have also received an answer from Volodymyr, Store Manager actually can't do that.
May 03, 2016
Alex Pryshlivskiyagentwrote
Have you got config file ? May I have at look on it ?
Jun 16, 2016
Alessandro Flajswrote
Hi Sergiy,
do you remember that you asked me to contact you in these days to request this feature?
So, are you planning to develope this feature?
Kind regards
Jun 16, 2016
Alex Pryshlivskiyagentwrote
I want to return to this task. Is it ok if I contact you via email personally?
Jun 17, 2016
Alex Pryshlivskiyagentwrote
Thanks for a suggestion.
One more thing - in case of implementation you need to take into account:
- Multi-langue factor
for example -you've assigned header Price (en) for your import
what should we do in case if you've changed a language to German ? - Preis (de) or τιμή (Greece)
How to identify auto-import that this title was mapped to the Price?
In this case index id will work without problem,
Jun 22, 2016
Systemwrote
Hello,
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
Jun 22, 2016
Alessandro Flajswrote
Hi Sergiy, sorry but I don't understand your last question.
Do you mean: whan happen if the language of the csv changes?
Kind regards
Jun 23, 2016
Alex Pryshlivskiyagentwrote
Good day Alessandro!
yes, you are right.
What should we do in case of wrong title ( from En - to Fr or EN - to DE)
Store Manager will not be able to map column with changed title language.
It's not good.
Jun 23, 2016
Alessandro Flajswrote
You should prepare an import configuration for every language.
But, once that is done, there won't be problems.
Jun 23, 2016
Alex Pryshlivskiyagentwrote
Mapping of column id doesn't need to control column title langue in this case.
In Import Wizard, Store Manager should define the header of the column, not the position
In Import Wizard, Store Manager should define the header of the column, not the position