Aug 10, 2012
Peter Luetzelberger
wrote
My former ticket #99904, problem not yet solved. I added Log-File and a guess about the problem. Did you look into it?
Additional proposal: is there any way to omit donwloading the content of the tables sales_flat_quote as well as sales_flat_quote_address? Or should I / may I delete all content of these tables (i.e. older than 14 days)?
I should not be the first, who has this problem, as these tables tend to grow and grow.
Please please please ... answer!
Additional proposal: is there any way to omit donwloading the content of the tables sales_flat_quote as well as sales_flat_quote_address? Or should I / may I delete all content of these tables (i.e. older than 14 days)?
I should not be the first, who has this problem, as these tables tend to grow and grow.
Please please please ... answer!
Reply
5 Answers
Aug 10, 2012
Ira Kobylianska
agent
wrote
Hello Peter,
As we answered you today, seems like sql request returns wrong results from your server, so we asked you to provide us with hosting logs.
Also, please check all our replies on-line at your account at:
http://support.emagicone.com/Regarding to your report about flat tables, we should mention that those tables are used in indexing procedure, so they are required for Magento.
Waiting to hear from you.
As we answered you today, seems like sql request returns wrong results from your server, so we asked you to provide us with hosting logs.
Also, please check all our replies on-line at your account at:
http://support.emagicone.com/Regarding to your report about flat tables, we should mention that those tables are used in indexing procedure, so they are required for Magento.
Waiting to hear from you.
Aug 11, 2012
Peter Luetzelberger
wrote
Here is the logfile, hoe you can find something.
Aug 11, 2012
Peter Luetzelberger
wrote
Update: I managed to get it work. Problem was caused by a timeout, as the transfer-file has grown from former 50Mb to 660Mb! Is there any way to reduce the amount of bytes? It seems, that the beforementioned tables are the problem. As within two week, the size has grown by the factor of 10, I can see the next limit coming within days! My site has about 1.000 visitors a day - not too much. I should not be the only one why has this problem!?
Could you please find a way - or let me know how ot reduce the file size? Thank you - and kind regards from Berlin :-)
Could you please find a way - or let me know how ot reduce the file size? Thank you - and kind regards from Berlin :-)
Aug 13, 2012
Ira Kobylianska
agent
wrote
Thank you for letting us know.
Actually there is no way to to reduce the files size from our side, since excluding any of the tables may cause errors in software work. Mentioned table is used for orders section, so it could not be excluded as well. We should also mention, that such issues are unique since depends on server settings as well.
Please contact to your hosting provider to check it for you.
In order to provide you with more details we need SQL logs from your hosting (not bridge logs)
Actually there is no way to to reduce the files size from our side, since excluding any of the tables may cause errors in software work. Mentioned table is used for orders section, so it could not be excluded as well. We should also mention, that such issues are unique since depends on server settings as well.
Please contact to your hosting provider to check it for you.
In order to provide you with more details we need SQL logs from your hosting (not bridge logs)
May 07, 2019
moqeyse
wrote
I also had this problem resolved with your help
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