Import products with TAGs
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Nov 11, 2014
Miguel Carvalho wrote
Hi,
I am trying to import products with associated tags but it is not working. In the tag field I place two or three tags separated by “;” and after import it removes “;” and transforms to one word tag.
Ex:
Sony;Câmara is imported as SonyCâmara tag and I was expecting to see the product associated with two different tags “Sony” e “Câmara”.
Need help please.
Thank You.
Miguel Carvalho
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4 Answers
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Nov 12, 2014
Andrii Yanosh agent wrote
Hello Miguel Carvalho,

You should change the separator in Tags column from semicolon to "," - comma.
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Nov 12, 2014
Miguel Carvalho wrote
Tried with comma and it does not create or update any tag.
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Nov 13, 2014
Andrii Yanosh agent wrote
Hello Miguel Carvalho,

Please submit a ticket at: http://support.emagicone.com/submit_ticket and attach the file you're trying to import, so we could check it more deeply.
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Nov 13, 2014
Miguel Carvalho wrote
Hi,

Ignore my last post, I checked today and the tags were imported. For some reason it did not refresh after import.

Sorry for the mistake. If I find new issues related to tags I will open the ticket.

Thank you.