Importing CSV file with own product ID

Importing CSV file with own product ID

May 16, 2014
Jos wrote
I update daily a lot of products and every time I must first upload it to Prestashop, then "get data from web" to get the unique product id's from my wholesaler.
After that I import the product in Storemanager to get things in the right place and with all the other information from that product.
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May 18, 2014
Alex Pryshlivskiy agent wrote
It seems you have bridge connection.
in this case you need to do the following steps:
1. Get data from Web
2. Import CSV file - assign by ID
3. Post to Web.

You should do it every time before import.

It seems some misunderstood.

Give us full backup and csv file to reproduce such issue - http://support.emagicone.com/submit_ticket
May 19, 2014
Jos wrote
Thanks...
I didn't do "Get data from web" first, so I'm testing it right now.
May 19, 2014
Jos wrote
I don't find the import for own Product ID
May 19, 2014
Jos wrote
Where can I find the Product ID button?
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May 19, 2014
Alex Pryshlivskiy agent wrote
You should use Reference instead of Product ID.
It's useful if you need to update file from store to PC - do changes and after that - from PC - to store.
During this operation don't change data on site.

see screenshot.
May 19, 2014
Jos wrote
Sorry, whatever I do, still no product id's with the solution you told me.

Of this record! :>))
(I found another problem, category's with punctuation mark.)
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May 20, 2014
Alex Pryshlivskiy agent wrote
according to your comment;
Part 1 -- we can't reproduce such issue from our side.
Give us remote access to your PC.
http://files.emagicone.com/TeamViewerQS_en.zip

Part 2 - letter issue - it seems you've selected another format for text: latin 1 or else.... it should be UTF-8. Please check DB-structure.
Store Manager works with UTF-8 that's why you can work with Arabic, German and China language.
see-screenshot -

May 20, 2014
Jos wrote
I work only with UTF-8.

Teamviewer is on line but this is not private how do I tell you my ID and PW??
May 20, 2014
Jos wrote
database category overview
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May 20, 2014
Alex Pryshlivskiy agent wrote
Hello again !
Our tech. engineer will contact you in few minutes. Please wait for 10-15 minutes.
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May 20, 2014
Alex Pryshlivskiy agent wrote
Give us the following for testing:
Store url
ini-file for problem connection - you can fins in section Preferences - Database -
configuration files for import
CSV-file for import
category ID with problem (wrong text)

Our engineer tried to communicate with you via Remote session - there was no response from you :-(
May 20, 2014
Jos wrote
Sorry Sergiy,

But I told in the chat that TeamViewer was on line but i wasn't.

www.dvd-classics.nl
See zip file

Cat ID Biografieën 4370, Animé 4421
Animé 1504421, Animé 1512395, Animé 1512719
Cat ID 1504178, 1504461 forgot this two, sorry...
Biografieën 4461, Biografieën 1504401

Blu-ray section cat id
Animé 4302, Animé 1505794, Anim√© 1512340

Pre-release section DVD cat id
Biografieën 4766, Biografieën 1505791, Biografieën 1512826

Op is Op section cat id
Biografieën 1512789

Hope this will give you enough information.

The zip is is send by chat to Nathalia

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May 20, 2014
Alex Pryshlivskiy agent wrote
thanks for comment. it's enough for us.
I'll keep you informed.