Aug 26, 2014
Webor
wrote
Hello, I import products and categories in Store Manager for Prestashop. There appear to underlined text, but do not see online website. What's the problem?
Reply
3 Answers
Aug 27, 2014
Dmytro Grycelyak
agent
wrote
Hell Webor,
In case you're using Bridge connection you have to make sure you've Posted Changes to Web.
And if you can see the imported products with the line crossing them, it means that they have been imported as out of stock (with 0 quantity). In this case you have to increase products quantity.
In case you're using Bridge connection you have to make sure you've Posted Changes to Web.
And if you can see the imported products with the line crossing them, it means that they have been imported as out of stock (with 0 quantity). In this case you have to increase products quantity.
Aug 27, 2014
Webor
wrote
Yes, but the products and categories are not imported into the site, they are only active in manager.
Aug 28, 2014
Dmytro Grycelyak
agent
wrote
Hello Webor,
Please submit a ticket at: http://support.emagicone.com/submit_ticket and attach your store configuration file* so we could check the issue with out techs and advise you on this regard.
*You can save you store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration: http://screencast.com/t/Hmy0nUDBsHJc
Please submit a ticket at: http://support.emagicone.com/submit_ticket and attach your store configuration file* so we could check the issue with out techs and advise you on this regard.
*You can save you store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration: http://screencast.com/t/Hmy0nUDBsHJc