When I import the csv files, the EAN code is shorter than 13 characters, when this happens it is because the zeroes (0) are missing at the beginning of the code.
There is a possibility to correct
Thanks
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EAN ERROR
EAN ERROR
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2 Answers
Feb 23, 2018
Dmytro Grycelyakagentwrote
Hello Perrone Vincenzo,
Store Manager does not truncate the zeroes from the cells and imports data as it is.
Most likely the file has been opened in MS Excel or any other spreadsheet editor before import, which truncated the zeroes.
Feb 23, 2018
Perrone Vincenzowrote
yes, I know, it's not a store manager to cut 0, it's already there, there's some sort of remedy