EAN ERROR
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Feb 22, 2018
Perrone Vincenzo wrote
When I import the csv files, the EAN code is shorter than 13 characters, when this happens it is because the zeroes (0) are missing at the beginning of the code.
There is a possibility to correct
Thanks
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2 Answers
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Feb 23, 2018
Andrii Yanosh agent wrote
Hello Perrone Vincenzo,

Store Manager does not truncate the zeroes from the cells and imports data as it is.

Most likely the file has been opened in MS Excel or any other spreadsheet editor before import, which truncated the zeroes.
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Feb 23, 2018
Perrone Vincenzo wrote
yes, I know, it's not a store manager to cut 0, it's already there, there's some sort of remedy

thanks