Uploading problems
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Sep 18, 2013
Tomas wrote
I need some advise.

After testing PrestaShop and StoreManager on one server, now experience upload issues on another.

To be more precise: By adding a new product on it creates everything what's needed (attributes, different size pics, etc.) and uploads (through FTP), but when it comes to uploading all of this, I get an error message, that "permission is denied".

It seems that there are some strict rules on the server, but I don't know where to change them. Any ideas?

Thank you in advance!
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2 Answers
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Sep 19, 2013
Andrii Yanosh agent wrote
Hello Tomas,

You have to make sure that your FTP server has all permissions to the store root directory.

Also you have to make sure that "img/p" directory chmod is 777, and all the subdirectories under img/p/x/x have the same chmod (777).
If the issue remains, please submit a ticket, so we could check it for you.
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Sep 21, 2013
Tomas wrote
Thank you!

That was, in fact, the problem. After changing the rights everything started to work like a charm!