Can't select product category - reverts back to ROOT

Can't select product category - reverts back to ROOT

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Feb 28, 2017
Mark Wells wrote
I've used your program for years through various version of PrestaShop. We recently upgrade to PrestaShop 1.7 and are using storemanager 2.30.1 (Build: 1691). When we open storemanager and click on a "category" under the STORE tab, no matter what category we select, it will display the products for about 0.5 secs then, revert back to ROOT category which has no products. How can we fix this issue so we can make mass product changes?

Technical Data from our system:
Is administrator: No
Application full path: C:\Program Files (x86)\eMagicOne\Store Manager for PrestaShop\PrestaShop_Manager.exe
Application version: 2.30.1 (Build: 1691)
Application current working directory: C:\Users\markl\AppData\Local\eMagicOne Store Manager for PrestaShop\
Module info: 4b4c0141182fd0bdb1df7363ecb20ece
System info:
Microsoft Windows 8 Professional (Build 9200), 64-bit
Memory loaded: 50%
Total phys: 4,294,967,295
Avail phys: 4,187,635,712
Total pagefile: 4,294,967,295
Avail pagefile: 4,294,967,295
Total virtual: 4,294,836,224
Avail virtual: 3,803,119,616
CPU Frequency: 2712 MHz
Windows started on Sunday, February 26, 2017, at 12:31:52 PM It is been up for 2 days, 8 hours, 44 minutes, 35 seconds

Top form: "fmProducts"
Active control: "CategoryDBTL"
Top child form: "fmProducts"
Active child form control: "CategoryDBTL"
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