We very much like the PSSM POS module, but we are unable to use it effectively. We don't have a lot of in-store orders, but we do a lot of phone orders, and a fair number of them are for special order or non-stocked products. We need functionality in the POS store to be able to create a custom line item on the fly.
Maybe an additional button on the bottom bar with a pop-up for entry. I understand there may be issues for some merchants having this, but the functionality could be switched on/off in the admin.
Thanks for considering.
Apr 22, 2016
Thanks for your suggestion, Richard.
We have Hot key for this - "Ctrl+F3" to quick open Customer add.
See attached screenshot.
Are you talking about to remove some extra fields from Add Customer Window and set First name, Last Name, Phone ?
I understand, that's a great feature, but I wasn't talking about adding a customer. I want to be able to add product line items manually for products that don't exist in the database.
We have many special order or "non-stocked" products that we need to add to a phone order. These are items that are not in our database because they are not stoked at our distributor, but are available from the manufacturer (through the distributor). We also use this functionality in our current Volusion platform to enter small discounts and price adjustments for customers . For example, we might give someone a smaill discount for picking an item up as opposed to having us ship it. We don't want to have to create a voucher every time for these small amounts. We need the flexibility to enter these items manually in addtiona to selecting products from the database.
Apr 25, 2016
Aha, but in this case, you should use such window for product.
Do you want to use min. number of fields for quick edit ?
I'm having trouble finding where to do a quick product addition from within the POS screen. Maybe I'm missing something, but Ctrl-F3 only gives me the customer addition within POS.
I think you're telling me that I'd have to exit the POS and go to the product entry screen which wouldn't really work. If I'm in the middle of entering an order with some products that are already in the database and I have the customer data already entered in POS, i'd lose it all when I flip out to enter the custom product and have to re-enter after the custom product is available.
Maybe the suggestion should be to just add a ctrl-F2 function that allows product entry in the same way that the ctrl-F3 allows entry of a new customer?
Also, these items are not really products i permanently want in the database because they're not sold very often. In fact, some are custom made for one customer only. The ideal would be to be able to pop-up editable fields for reference, description quantity and price and add a manual line to the product list.
Let me know.
Apr 25, 2016
No, no... this is a simple mockup. :-) sorry... I'm talking about what element do you need from POS to create new product inside ?