Question about Amazon integration

Question about Amazon integration

Mar 28 (10 months ago)
Peter-Jan wrote
Hi,

I have a question about the Amazon integraton. When I try to my selected products put on Amazon, the shop gives an error:

The value in the "Message/Product/StandardProductID/Value" (and then productnr) field does not meet the field's minimum of requirement of "10" characters.

But I've fill in a correct ASIN. Maybe the support center can help me!

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3 Answers
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Mar 30 (9 months ago)
Nadia Bezpalko agent wrote
Thanks for your question. We can not reproduce this issue on our side. Amazon returns such an error only when the information inserted in the ASIN fields is not being verified by Amazon itself. Maybe you also incorrectly mapped the field https://prnt.sc/rpc4sv

We wrote on your email asking for additional details to check the issue.
Mar 30 (9 months ago)
Peter-Jan wrote
OK, thank you!
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Mar 30 (9 months ago)
Nadia Bezpalko agent wrote
You are welcomed. Feel free to contact us on cantact@emagicone.com if any assistance needed or there are some questions on Store Manager.