[BUG] Cannot hide UPC column in combinations grid

Sep 10, 2014

Yosh M wrote

No matter how I disable the UPC column from the column selector in the product combinations grid (I don't use UPC and rather not see it) it does not disable. Once you click wherever out of the selector the column shows again... Its just a minor bug, no hurry.

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30 Answers

Sep 11, 2014

Mauro De Mauro - Eurojapan wrote

This is an old bug never solved , with the latest upgrade of the module the problem also includes "is virtual" and "advenced stock management" columns so we expect to be solved as soon as possible

Sep 11, 2014

Alex Pryshlivskiy agent wrote

Unfortunately, we can't reproduce such issue on Beta version - build 940
Did you install new version 2.14.0.940 ?

Sep 11, 2014

Mauro De Mauro - Eurojapan wrote

I am using 2.13.3 (build 916) , should i install 2.14.0.940 ?

Sep 11, 2014

Alex Pryshlivskiy agent wrote

It seems you are Beta-tester of Store Manager for PrestaShop.
Did you get notification about new Beta version ? It was yesterday evening. :-)
more - http://www.prestashopmanager.com/discover-the-latest-updates-of-store-manager-for-prestashop/

Sep 11, 2014

Yosh M wrote

I have the issue with last nights beta, I will post a video later.

Sep 12, 2014

Alex Pryshlivskiy agent wrote

please give us video example
and one more thing....
please try to do the following:
Close the Store Manager
and remove from PC this file c:\Users\user_name\AppData\Local\eMagicOne Store Manager for PrestaShop\fs_settings.ini

Please let us know after this manipulation.

Sep 12, 2014

Yosh M wrote

That worked.

Sep 15, 2014

Alex Pryshlivskiy agent wrote

thanks for update!

Oct 06, 2014

koutsoumpidis@yahoo.gr wrote

I have the same issue on both product list and product combination list. UPC columns just don't want to be hidden!
I have tried to delete fs_settings.ini with no luck.

I'm on 2.14.1 (945)

Oct 06, 2014

Alex Pryshlivskiy agent wrote

Yiannis, you should remove old settings and restart program
see screenshot how to remove old settings

upc.png

Oct 07, 2014

koutsoumpidis@yahoo.gr wrote

No, UPC appeared again.

Oct 07, 2014

Alex Pryshlivskiy agent wrote

You should remove settings when Store Manager is closed.
Did you do the same ?

Oct 07, 2014

koutsoumpidis@yahoo.gr wrote

Yes I did close it before I remove the items

Oct 07, 2014

Alex Pryshlivskiy agent wrote

Hm... we can't reproduce this problem from our side.
Please contact me here - kibi@emagicone.com - and demonstrate the issue via Remote Session.
You can use TeamViewer here - http://files.emagicone.com/TeamViewerQS_9.zip

Contact me tomorrow morning via support chat
Time - around 12 GMT :-)
Let's have a look at your problem.

Oct 07, 2014

Mauro De Mauro - Eurojapan wrote

I have still the same problem with UPC column. In addition i have noticed that if i lose connection to database when Store manager is open and i reconnect, other 2 hidden colunms re-appear ("advanced stock management" and "is virtual")

Oct 07, 2014

Yosh M wrote

When I wrote it worked for me I had just tested on one computer. I've tested on my other computer (Windows 8.1 x64) and it does not work, the UPC column just doesn't hide.

Oct 08, 2014

Alex Pryshlivskiy agent wrote

Give me TeamViewer session tomorrow to investigate the problem
please contact - kibi@emagicone.com
from 10 GMT to 16 GMT time tomorrow

Mar 12, 2015

Yosh M wrote

This is still not fixed, see screencast: http://screencast.com/t/OGCv4mvEOY

Mar 13, 2015

Alex Pryshlivskiy agent wrote

Hmm... very strange
I've got Win 8.1 PRO
Here it is video with UPC - http://screencast.com/t/zz4yCkzC4Z
ok. will try to test more on different PC-s

Mar 13, 2015

Yosh M wrote

Yes, indeed strange. I am running 8.1 plain (not PRO) x64

Mar 13, 2015

Alex Pryshlivskiy agent wrote

Did you try full uninstall and install again ?
Don't forget to backup your settings
see more- https://support.emagicone.com/009334-How-to-transfer-data-from-Store-Manager--to-another-PC

Mar 13, 2015

Alex Pryshlivskiy agent wrote

Give us you log files after UPS issue.
Here it is path for log -

c:\Users\USER-NAME\AppData\Local\eMagicOne Store Manager for PrestaShop\Logs\

Mar 13, 2015

koutsoumpidis@yahoo.gr wrote

Same problem, never left.. UPC + advanced stock management + is virtual
Tried in many different pc with clean install, both windows 7 and windows 8

Mar 13, 2015

Yosh M wrote

I checked the log files but this issue is not writing anything to the log...

Mar 13, 2015

Alex Pryshlivskiy agent wrote

ok. in this case how about remote connection to you via TeamViewer ?
Can we have a look on Monday closer to 14:00 GMT?

May 06, 2015

koutsoumpidis@yahoo.gr wrote

Please have in mind the exact problem of the bug.

When I uncheck UPC column from products list, the column gets hidden.
But when I close prestashop manager and I re-open it, the column is shown again.

It does not remember my choice for all 3 columns mentioned.

May 06, 2015

Alex Pryshlivskiy agent wrote

Hm... very strange...
here it is my video example - http://screencast.com/t/6YBruLRR
I was not be able to reproduce such issue. :-(

May 06, 2015

Alex Pryshlivskiy agent wrote

May we have a look at your problem remotely ?

May 14, 2015

koutsoumpidis@yahoo.gr wrote

I received an answer from my tickets that you are aware of the bug and will be resolved at the next update. I just post it here for sharing the info to the rest.

May 14, 2015

Alex Pryshlivskiy agent wrote

Right now we are fixing this issue:
--------
Some problem occurred with product grid columns representation (UPS, Is Virtual fields displayed in the grid even if all the columns were disabled). The issue has been resolved in this release of Store Manager for PrestaShop

Are you talking about those fields ?

This problem was fixed.
This correction will be available in the next Beta -release - Monday - Tuesday ( start of week )

UPC-issue.png