Feb 14, 2022
Juan Antonio
wrote
Hola, por favor tengo una duda.
En el apartado Carritos abandonados, se esta empezando a a cumular miles de carritos. Este listado de carritos abandonados se puede borrar y eliminar con Store Manager sin que esto altere ningun comportamiento de otro apartado?
Gracias..
En el apartado Carritos abandonados, se esta empezando a a cumular miles de carritos. Este listado de carritos abandonados se puede borrar y eliminar con Store Manager sin que esto altere ningun comportamiento de otro apartado?
Gracias..
Reply
4 Answers
Feb 15, 2022
Support Manager
agent
wrote
Thanks for your question. Store Manager deletes abandoned carts the same way Prestashop does. Once you delete the cart, it does not change the existing products stock. You can check deleting few carts.
Let us know if you have any additional questions.
Have a nice day!
Let us know if you have any additional questions.
Have a nice day!
Feb 22, 2022
Juan Antonio
wrote
He podido comprobar que eliminando los carritos vacios desde Store Manager, no los elimina de la base de datos de Prestashop.
Feb 25, 2022
Support Manager
agent
wrote
The issue does not reproduce on our side - the Abandoned Cart gets deleted both in Store Manager and store itself. Maybe you use Bridge connection and did not Post changes to web? (Ctrl+P)
Mar 04, 2022
System
wrote
Hello,
We haven't heard back from you for last 7 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
We haven't heard back from you for last 7 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team