Dec 09, 2016
Alessandro wrote
we need to download a csv file from HTTP link of our supplier. The download takes about 45 sec (file gets generated per request), but the timeout of magicone is about 30 sec... can you increase this time? or can you modify it in order to set it up manually? thanks
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4 Answers
Dec 09, 2016
Alex Pryshlivskiy
agent
wrote
Hello, Alessandro!
Well, right now time-out value is constant.
You'll not be able to change this value manually.
As a quick decision - download file manually to PC and start the import.
Please vote for this suggestion if you want to speed up implementation.
Well, right now time-out value is constant.
You'll not be able to change this value manually.
As a quick decision - download file manually to PC and start the import.
Please vote for this suggestion if you want to speed up implementation.
Dec 09, 2016
Alessandro
wrote
Dear Sergiy,
the suggestion you gave is what we have been doing in the last two years.
as the matter of facts, we would use magicone with the automatic import and this process stops us from doing it.
the suggestion you gave is what we have been doing in the last two years.
as the matter of facts, we would use magicone with the automatic import and this process stops us from doing it.
Dec 09, 2016
Alex Pryshlivskiy
agent
wrote
Thanks for a reply, Alessandro.
Honestly, it was the first request according to fetch URL time-out.
Let's wait for users comments and votes to identify how many user have faced with this problem.
In this case, I'll try to reopen this task and discuss with our Dev. team.
Honestly, it was the first request according to fetch URL time-out.
Let's wait for users comments and votes to identify how many user have faced with this problem.
In this case, I'll try to reopen this task and discuss with our Dev. team.
Dec 14, 2016
System
wrote
Hello,
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team