Nov 09, 2015
Davide wrote
The preview doesn't work well, meaning is not accurate. So I am forced to run the csv import and there is no easy way to verify what was updated.
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6 Answers
Nov 10, 2015
Alex Pryshlivskiy
agent
wrote
Hello Dave, what exactly do you mean?
Could you give us more details?
Could you give us more details?
Nov 10, 2015
Davide
wrote
The Automated Preview Addon currently doesn't preview the CSV changes with 100% accuracy.
After running the CSV import, there is no easy way to confirm what was updated. The log file only shows SKU - skipped or updated but no info as to what was updated. I have run several tests and I have concluded that the CSV import feature is not importing/updating accurately. Please see my ticket KSK-HTDFJ-550
After running the CSV import, there is no easy way to confirm what was updated. The log file only shows SKU - skipped or updated but no info as to what was updated. I have run several tests and I have concluded that the CSV import feature is not importing/updating accurately. Please see my ticket KSK-HTDFJ-550
Nov 11, 2015
Alex Pryshlivskiy
agent
wrote
Hello Dave,
our tech.engineer told me results after your yesterday' TeamViewer session.
So you are waiting for hosting response in case of SQL issue.
please let us know when you get tech. details.
our tech.engineer told me results after your yesterday' TeamViewer session.
So you are waiting for hosting response in case of SQL issue.
please let us know when you get tech. details.
Nov 11, 2015
Davide
wrote
Hello Sergiy,
The conclusion is that Prestashop stores Quantity in the ps_stock_available table, not in ps_products table. I think that the addon is using ps_products? But I would need you to confirm. I updated the ticket KSK-HTDFJ-550.
Thanks,
The conclusion is that Prestashop stores Quantity in the ps_stock_available table, not in ps_products table. I think that the addon is using ps_products? But I would need you to confirm. I updated the ticket KSK-HTDFJ-550.
Thanks,
Nov 11, 2015
Alex Pryshlivskiy
agent
wrote
ok, our tech. engineer will have a look at this.
Nov 16, 2015
System
wrote
Hello,
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team
We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com
Maybe we are waiting for some information from your side? In this case please get back to us.
In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.
If you do not reply us back, the ticket will be automatically closed within 24 hours.
With kind regards,
The eMagicOne Administration Team