I have setup the store manager email and the test emails come through no problem. When I go to send an actual email through the software it doesn't work. I check "Outgoing E-Mail" and it sits with the error " NULL characters are not allowed in SMTP commands"
Can anyone help me on this?
May 22, 2017
Please provide us with the screenshot of the error you receive.
The issue seems to be related to the e-mail template.
Please submit a ticket at https://support.emagicone.com/submit_ticket and provide us with your e-mail template (saved to the TXT file), so our techs could check it for you.
May 28, 2017
Hello, same issue here with emails since 24th May
Automated import doesn't send emails anymore. Email settings are obviously untouched, so as before for sure.
Every email gets the error "Bad sender address syntax".
Previous emails (before 24th May) were correctly sent.
The only thing changed by me was DMARC record added to the email domain zone, but I would not understand why it should be related. I think not, but you should explain why these errors through your software.
Test email works as usual, instead.
On the log I can find error lines like this, email related: