Customers list is very long to display

Customers list is very long to display

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Dec 08, 2014
Léo GALLAND wrote
Hello,

It takes a very long time when I want to display my customers list in Customers Groups screen.
I click on the customers group in th left of this screen and it takes several minutes to display.
The customers group contains more than 30000 lines and each one belongs to customers group only.

Why is it so long to display ??

Léo
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3 Answers
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Dec 09, 2014
Andrii Yanosh agent wrote
Hello Léo,

In case you're connected to your database directly, it is normal that it takes a little bit longer to select and display 30'000 records.

It should work faster with bridge connection.
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Dec 09, 2014
Léo GALLAND wrote
Volodymyr,

I'm not connected directly on my database. I use the bridge connection. The display is very long and not usable.
Do you have any idea to show datas faster ?

Léo
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Dec 30, 2014
Andrii Yanosh agent wrote
Hello Léo,

Thank you for your report.

Customers grid will be optimized in the nearest future.