Error in open file?
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Jul 24, 2014
Mr Karl Beales wrote
Hi There,

I'm trying to import products via an xls file but keep getting the error -

error in "OpenFile" method. Cannot connect to spreadsheet processor.

Any idea what I can do to rectify this?

Many thanks.

1 Answer
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Jul 25, 2014
Dmytro Grycelyak agent wrote
Hello Karl,

You have to make sure that your have a MS Excel or OpenOffice Calc installed on your PC.

In case you have a spreadsheet editor installed on your PC and the issue remains you can submit a ticket here: and provide us with your .xls file, so we could check it from our side.