Sep 05, 2013
Yosh M wrote
The "Customer group reduction" is still not working in the last version released yesterday in the Point of Sale. I cannnot use the program to create orders because of this. Most of my customers are in groups that have reductions on them, but the POS does not apply them.
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8 Answers
Sep 06, 2013
Alex Pryshlivskiy
agent
wrote
It's very strange. This feature is working in last stable Release. Please contact гы ( support team) and give us your connection and DB backup for investigation. http://www.prestashopmanager.com/support-center/contact-us/
Sep 06, 2013
Yosh M
wrote
Huh, ok I found the problem. Your POS does not take groups reduction percentages with decimals, which is my case (and is allowed by Prestashop). The POS works with a group reduction of 20% but it does not work with a group reduction of 46,87%, which is my case. Due to the company's policy it has to be exactly that percentage. So i hope you can fix this. Thanks
Sep 10, 2013
Alex Pryshlivskiy
agent
wrote
Please contact our support team ASAP http://www.prestashopmanager.com/support-center/contact-us/
... we'll try to investigate such issue on your PC with current connection.
... we'll try to investigate such issue on your PC with current connection.
Sep 10, 2013
Yosh M
wrote
I will contact tomorrow, I don't have time today
Sep 11, 2013
Alex Pryshlivskiy
agent
wrote
ok, please, don't forget :-)
Nov 06, 2013
Alex Pryshlivskiy
agent
wrote
Hello again Yosh! This issue was fixed in the last Release of Store Manager for PrestaShop :-)
Nov 06, 2013
Yosh M
wrote
Nice, yes it seems working fine now. Thanks
Nov 06, 2013
Alex Pryshlivskiy
agent
wrote
Thanks for comment! :-)
Have a nice day.
Have a nice day.