Aug 22, 2014
John Burda
wrote
I try to create a new category but it says I need to select a shop. In the drop down above the categories there is only one ..."all shops" but it has a line though it....
How do i fix this?
How do i fix this?
Reply
1 Answer
Aug 27, 2014
Dmytro Grycelyak
agent
wrote
Hello John Burda,
Most likely the issue is related to the database structure.
If you would like us to check it for you, please submit a ticket at: http://support.emagicone.com/submit_ticket and attach your store configuration file*.
*You can save you store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration: http://screencast.com/t/Hmy0nUDBsHJc
Most likely the issue is related to the database structure.
If you would like us to check it for you, please submit a ticket at: http://support.emagicone.com/submit_ticket and attach your store configuration file*.
*You can save you store configuration file at: Store Manager > Preferences(F12) > Database Connection tab > Store Configuration section > Actions... > Save current configuration: http://screencast.com/t/Hmy0nUDBsHJc