ok.. could you send your Teamviewer access - we'll try to have a look at this problem from your side. How about tomorrow morning ?
Please contact us via online support chat. Don't forget to note about our communication. :-) It'll be better closer to 11:00 GMT+2
Mar 25, 2015
It has to be on afternoons. In the morning, I'm at work.
Anyway, tomorrow and Friday I have a very busy afternoon, so better on Monday afternoon....