Apr 03, 2014
Donnie Morris
wrote
While trying to get images to upload I was setting up FTP in preferences.
When i go to test connection I get "FTP connection is not accessible, "var/www/html/confettiantiques.com/" is not root directory of your store". I am not sure what is wrong
Using fillzilla I can correctly ftp in to my store and transfer files back and forth. I am using the exact same setting from fillzilla.
When i go to test connection I get "FTP connection is not accessible, "var/www/html/confettiantiques.com/" is not root directory of your store". I am not sure what is wrong
Using fillzilla I can correctly ftp in to my store and transfer files back and forth. I am using the exact same setting from fillzilla.
Reply
1 Answer
Apr 04, 2014
Ira Kobylianska
agent
wrote
Hello Donnie,
Thank you for your interest.
Please contact us via e-mail at:
http://support.emagicone.com/submit_ticket
and provide us with ftp access and url to your store, so we could help you to setup connection correctly.
Waiting to hear from you
Thank you for your interest.
Please contact us via e-mail at:
http://support.emagicone.com/submit_ticket
and provide us with ftp access and url to your store, so we could help you to setup connection correctly.
Waiting to hear from you