Error: 1064; You have an error in your SQL syntax check the manual....

Error: 1064; You have an error in your SQL syntax check the manual....

Avatar image
Nov 16, 2017
Camontea wrote
Hi
I have old shop PS 1.4.9 and prestashop manager 2.32.0 build 1747. I can retribe the shop info trough the bridge with no problems. But when i try to make changes in store manager and publish my shop i get this error message:

1064; You have an error in your SQL syntax check the manual that corresponds to your MySQL server version for the right syntax to use near 'YmFzZV82NF9lbmNvZGVkXw,,SU5TRVJUIElOVE8gcHNfcHJvZHVjdCAoYGlkX3Byb2R1Y3RgLGBxdWFu' at line 1;YmFzZV82NF9lbmNvZGVkXw,,SU5TRVJUIElOVE8gcHNfcHJvZHVjdCAoYGlkX3Byb2R1Y3RgLGBxdWFudGl0eWAsYG91dF9vZl9zdG9ja2ApDQpWQUxVRVMNCigiNTk0IiwiMTUiLCIyIikgT04gRFVQTElDQVRFIEtFWSBVUERBVEUgYHF1YW50aXR5YCA9IFZBTFVFUyhgcXVhbnRpdHlgKSwgYG91dF9vZl9zdG9ja2AgPSBWQUxVRVMoYG91dF9vZl9zdG9ja2ApOy8qREVMSU1JVEVSKi8NClVQREFURSBwc19wcm9kdWN0IFNFVCAgZGF0ZV91cGQgPSBOT1coKSBXSEVSRSBpZF9wcm9kdWN0IElOICg1OTQpOy8qREVMSU1JVEVSKi8NCg,,

Any ideas what could be wrong? Shop is www.plataoutlet.com

Thanks.
Reply
2 Answers
Avatar image
Nov 17, 2017
Andrii Yanosh agent wrote
Hello Camontea,

We may need to check the issue more deeply, in order to find its reason.

Please submit a ticket at https://support.emagicone.com/submit_ticket so we could request all necessary details.
Nov 22, 2017
System wrote
Hello,

We haven't heard back from you for last 5 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com

Maybe we are waiting for some information from your side? In this case please get back to us.

In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.

If you do not reply us back, the ticket will be automatically closed within 24 hours.

With kind regards,

The eMagicOne Administration Team