Galery problem
Jun 11 (7 months ago)
Regi wrote
I see Featured Image in the right window, but it is not in the left window. How is that possible? When I replace Featured Image with someone from the left window, it is no longer in the image gallery.
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3 Answers
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Jun 11 (7 months ago)
Angelina Shydlivska agent wrote
Hello Regi,

Thanks for your request.

This feature prevents duplications of the images on the product page at the storefront (attached screenshot). The featured image and Medial Library are different entities in the database. The replace button will remove the previous image from the gallery and will upload the new image from your local folder.

Please let us know if any assistance will be needed.
Have a nice day.
Jun 18 (7 months ago)
System wrote
Hello,

We haven't heard back from you for last 7 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com

Maybe we are waiting for some information from your side? In this case please get back to us.

In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.

If you do not reply us back, the ticket will be automatically closed within 24 hours.

With kind regards,

The eMagicOne Administration Team
Jun 18 (7 months ago)
Regi wrote
Thanks!