Http 500 error when getting data from store

Http 500 error when getting data from store

Mar 02 (6 months ago)
Lazar Marius wrote
Hi,
Input data prestashop version 1.6.1x
At the get data I receive Http500 error, and data getting from the store is incomplete meaning:
tags, new products etc
Shortly the data get is not according with the prestashop back office
Any suggestions regarding the issue?
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2 Answers
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Mar 02 (6 months ago)
Nadia Bezpalko agent wrote
We have noticed that you use Thirty-Bees. The Store Manager can handle extensions that do not influence on the database integrity (database structure). Store Manager is intended to manage only default databases and it may be not compatible with any extensions, customizations, or any other integrations of third party companies.

We did not test compatibility of Store Manager with Thirty Bees. We work only with default Prestashop. Although I saw on some forums that people use sometimes SM for ThirtyBees, but as far as we did not test it I can not guarantee proper work and compatibility.

Also, your Bridge Connector version can be outdated. But still, the latest one does not guarantee the correct work as we do not directly integrate with Thirty-Bees.
Mar 02 (6 months ago)
Lazar Marius wrote
Hi,
Yes but since with an older version of store manager I didn't have this issue I assume that this is not the problem.
I also updated the bridge connector module and still the same topic.
How can I reverse to the older version of store manager, ?