Licensing problem
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Aug 24, 2013
Guillermo Sandoval wrote
I purchased two profesional licences of store manager but just one of the automated product import module. I was able to register both store manager licences, but I tought I could register the plugin licence into both store manager installation, but now i see i can't. The problem is the automated product import module is now installed and registered in the wrong PC, I'd like to use it on the other one. How could I disable it so I can register it with the other store manager license?
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4 Answers
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Aug 26, 2013
Dmytro Grycelyak agent wrote
Hello Guillermo.

In order to register the Automated Product Import on different PC, you have to reset its license key first.
Please find more info here:
http://support.emagicone.com/102611-How-can-I-reset-my-License-due-to-hardware-change-etc
Apr 12 (2 months ago)
Naivas Limited wrote
i want to manage my licences
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Apr 12 (2 months ago)
Ira Kobylianska agent wrote
Hello

Thanks for your comment, Naivas

We will no longer provide access to the license portal license.emagicone.com for users. Where you can get information on your licenses:
- From your order confirmation email
- In the Store Manager application (start-up window)
- You can request details from our support team. For that please provide an Order Confirmation email/Order ID or a screen capture from your bank/PayPal account with the transaction details.

Apr 19 (2 months ago)
System wrote
Hello,

We haven't heard back from you for last 7 days, please confirm that all questions were answered and issues are resolved. In case you haven't received an answer, please check your spam folder or check the status of ticket online at:
https://support.emagicone.com

Maybe we are waiting for some information from your side? In this case please get back to us.

In case we haven't replied you back or in case of any misunderstanding, please reply to this mail with all details so we could proceed.

If you do not reply us back, the ticket will be automatically closed within 24 hours.

With kind regards,

The eMagicOne Administration Team