Order import error

Order import error

Oct 27 (10 months ago)
James Cagle wrote
I'm getting this on every order we try to import into QB from Prestashop Store Manager

Error: Code = 3205; Order ID - "20070"; Message: There was an error when composing an address in "". QuickBooks error message: There is not enough address lines to compose the address. Please rearrange the individual fields, so that they can fit in the 5-lines block.
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1 Answer
Nov 01 (10 months ago)
Volodymyr Demyanov agent wrote
Hello James,

The error you receive indicates, that customer's address is too long for export to QuickBooks. Probably the customer has multiple addresses in PrestaShop database.

You should try to export customer first and then proceed with orders export.