Email Templates & Help Documentation.

Oct 04, 2013

Mr Karl Beales wrote

Hi There,

I'm one of thousands of Mac users that would love to use Store Manager for Prestashop but am struggling to justify the extra money we have to pay for, Parallels, Windows, & Outlook to use your product.

Is there anyway of changing the default email program from Outlook to IMail while using Parallels in 'Email Templates'?

One last question - When will you be updating your help documentation?
As a new user I'm amazed that when you hit the 'Online Help' icon in areas such as 'Email Templates or 'Tags' you receive the error -

Your search for "fmTags" did not match any pages.

Is it only the evaluation copy that has these problems? If Store Manager was free this would be forgivable!

Any help would be gratefully received.

Thanks.

2 Answers

Oct 07, 2013

Mr Karl Beales wrote

Hi Again,

Any chance of an answer to my questions? -

Is there anyway of changing the default email program from Outlook to IMail while using Parallels in 'Email Templates'? It automatically tries to launch Outlook rather than anything else.

&

When will you be updating your help documentation?
When you hit the 'Online Help' icon in areas such as 'Email Templates or 'Tags' you receive the error -

Your search for "fmTags" did not match any pages.

This makes it a 'Not very helpful' Help button.

Thanks.

Oct 07, 2013

Alex Pryshlivskiy agent wrote

Hello Karl,
please don't duplicate question. I can't identify, what question was main ? :-)

Here it is copy of my answer:
--------------------------
Hello Karl!
I've answered in the last post. According to our plans : we will not start MAC support in 2014.
I can comment to you closer to Q3 2014.

About to default email program.
This behavior of Store Manager because of Windows emulator. In this case you need to install another email client in the emulator.

You've asked us "One last question - When will you be updating your help documentation? "
Could you give us URL of issue ?