Can you make it useable for people WITHOUT rocket science degree?

Can you make it useable for people WITHOUT rocket science degree?

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May 12, 2019
Ludmil Etov wrote
Hello!
Why should an e-commerce management software look like a C++ compiler?
For hours I've been trying to connect this software to my online store without success. It is not intuitive and user friendly and is meant to be used by programmers only.
Do I need a rocket science degree to manage an online store???

On top of all, the provided help does not correspond to the product. I am glad I did not buy it.
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May 13, 2019
Nadia Bezpalko agent wrote
Thanks for your reply. We appreciate your opinion and it sad to hear that you had hard times connecting the software. We constantly working on the improvement of Store Manager ank making it user friendly although we will take into account your point of view and will make more steps forward simplifying the usage of the app.
As we can see you have contacted our support team recently. We will make all possible to help you with setting up the connection and provide further assistance.
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Jan 30 (11 months ago)
nik wrote
I really would like the setting to be step by step
1,2,3
2. to this day I can not find the assignment of hot keys